Business Details
31 Years
experience
Expert Computer Repairs in Rayleigh
M J M Software has been serving home customers in Rayleigh, Essex for over 27 years. Specialising in computer repairs, upgrades, and sales, we offer a comprehensive range of services including virus removal, system optimisation, and hardware diagnostics. Our experienced technicians provide honest, jargon-free advice to ensure informed decisions. With a wide selection of components, peripherals, and refurbished devices, we combine technical expertise with exceptional customer service. As a trusted local business, we partner with leading manufacturers to deliver reliable solutions tailored to individual needs, prioritising transparency and customer satisfaction. Services
Computer Repairs
Virus Removal
System Upgrades
Hardware Diagnostics
Software Installation
Details
- Year established: 1995
Highlights and features
- We have over 27 years of experience in computer repairs and tech support.
- Our technicians provide honest, jargon-free advice for all customer needs.
- We offer a wide range of components, peripherals, and refurbished devices.
- As a local business, we prioritise exceptional customer service and transparency.
- We partner with leading manufacturers to ensure high-quality products and solutions.
What people say
First class service
Knowledgeable staff
Quick turnaround
Honest advice
Competitive pricing
Services
Computer Repairs
Our computer repairs service addresses hardware failures, software glitches, and performance issues. Technicians diagnose problems using advanced tools and replace faulty components with genuine parts. Customers receive clear explanations of faults and repair options. We prioritise quick turnaround times while maintaining data integrity. This service suits home users experiencing sudden malfunctions or gradual performance decline.
Virus Removal
Virus removal specialists eliminate malware, ransomware, and spyware from infected systems. The process includes deep system scans, threat elimination, and security patching. We restore compromised settings and educate users on prevention strategies. This service protects sensitive data and restores system stability. Ideal for users facing unexplained crashes, pop-ups, or suspicious activity.
System Upgrades
System upgrades improve performance through hardware replacements and software optimisation. Options include SSD installations, RAM expansions, and graphics card upgrades. Technicians recommend cost-effective solutions tailored to usage requirements. The service extends device lifespan while enhancing capabilities. Suitable for users needing improved speed, storage capacity, or gaming performance.
Health Checks
Annual health checks prevent system failures through comprehensive diagnostics. Services include disk defragmentation, registry cleaning, and security updates. Technicians identify potential issues before they escalate. The service maintains optimal performance and prolongs hardware longevity. Recommended for proactive maintenance of regularly used computers.
Software Installation
Professional software installation ensures proper configuration and compatibility. Services cover operating systems, productivity suites, and security software. Technicians transfer data during installations and verify functionality. This service guarantees correct setup of critical applications. Ideal for new device setups or software migration projects.
People
Mark
Owner
With over 27 years in computer services, Mark specialises in system diagnostics and hardware upgrades. He provides expert advice on device selection and performance optimisation. Known for patient explanations and technical proficiency, he ensures customers understand solutions. His focus on local community service has built lasting client relationships.
John
Owner
John brings extensive experience in malware removal and network security. He excels at solving complex software issues and data recovery. Customers appreciate his methodical approach to problem-solving and clear communication. His technical knowledge spans both legacy systems and emerging technologies, ensuring comprehensive support.
Questions
What services does Rayleigh Computer Shop offer?
We provide computer repairs, virus removal, system upgrades, hardware diagnostics, software installations, and annual health checks. Our shop also sells components, peripherals, and refurbished devices.
Do you accept card payments?
Yes, we accept all major credit and debit cards, plus digital wallets like Apple Pay and Google Pay. Contactless payments up to £100 are available.
What are your opening hours?
We're open Monday-Friday 9:30am-6pm, Saturday 9am-4pm, and closed Sundays and bank holidays.
Do you offer remote support?
While we primarily operate from our shop, we can assist with some issues remotely. Contact us to discuss specific requirements and availability.
Can you transfer data from old devices?
Yes, we offer data transfer services when upgrading or replacing computers. This includes documents, photos, and software configurations.
Do you provide warranties on repairs?
We offer warranties on parts and labour. Specific terms vary by service, with extended coverage available for annual health check customers.
