Business Details
Emergency
services
Your Trusted NHS GP Practice in Shropshire
Wem & Prees Medical Practice is a dedicated NHS GP surgery committed to enhancing the health and well-being of patients in Wem, Prees, and surrounding areas. Established to provide accessible, high-quality healthcare, the practice offers a comprehensive range of services including routine consultations, chronic disease management, preventive care, and urgent medical support through NHS 111 partnerships. Our team utilises modern digital tools like the NHS App and online triage systems (RapidHealth, PATCHS) to streamline appointments, prescriptions, and patient communication while maintaining strict confidentiality and adherence to NHS standards.With two accessible locations featuring wheelchair-friendly facilities, extended evening and weekend appointments, and a focus on patient education through resources like the Health A-Z guide, we prioritise convenience and inclusivity. Our commitment to data protection, transparent policies, and collaboration with local NHS services ensures a patient-centred approach that balances clinical excellence with compassionate care.
Services
GP consultations
Online prescriptions
Medical advice
Home visits
Vaccinations
Health screenings
Chronic disease management
NHS 111 referrals
Electronic prescriptions
Patient record access
Highlights and features
- We offer 24/7 NHS 111 emergency medical advice access
- Our online systems enable same-day appointment requests and prescription management
- Strict adherence to NHS data protection and patient confidentiality standards
- Wheelchair-accessible facilities with extended evening and weekend hours
- Collaboration with local NHS specialists for comprehensive care pathways
Services
GP consultations
Our experienced GPs provide comprehensive consultations for acute and chronic conditions. Patients can book face-to-face, telephone, or video appointments through multiple online platforms. Consultations focus on accurate diagnosis, treatment planning, and specialist referrals when needed, with electronic prescriptions sent directly to nominated pharmacies.
Online prescriptions
Manage repeat prescriptions through the NHS App, email, or automated phone system. Requests take four working days to process, with medications available for collection at preferred pharmacies. The Electronic Prescribing Service ensures secure, paperless medication management while maintaining strict safety protocols for urgent requests.
NHS 111 referrals
Access 24/7 non-emergency medical support through NHS 111. Trained advisers assess symptoms and direct patients to appropriate care, including same-day appointments when necessary. This service ensures timely medical intervention while reserving 999 for life-threatening emergencies requiring immediate response.
Health screenings
The practice offers routine health checks and disease prevention programmes, including risk stratification for vulnerable patients. Services cover vaccination programmes, chronic condition monitoring, and lifestyle advice. These screenings help identify potential health issues early, improving long-term outcomes through proactive management.
Patient record access
Patients can view their electronic health records online or request physical copies. The Summary Care Record system securely shares essential medical information with authorised healthcare providers during emergencies. Strict confidentiality protocols ensure data protection while enabling seamless care coordination across NHS services.
Questions
How do I book a GP appointment?
Use the NHS App, our online booking system, or call during opening hours. Urgent appointments require same-day requests through reception.
Can I get same-day medical advice?
Contact NHS 111 for immediate non-emergency advice. Life-threatening emergencies require calling 999 for immediate response.
What are your accessibility features?
Both sites have wheelchair access, automatic doors, and disabled toilets. We provide induction loops and home visit options for patients with mobility needs.
How is patient data protected?
We comply with GDPR and NHS data protection standards. Confidentiality is maintained through secure electronic systems and strict access controls across all patient interactions.
What services are available outside hours?
NHS 111 provides 24/7 medical advice. Emergency prescriptions can be collected during specified morning and evening windows at both locations.
