Business Details
46 Years
experience
Your Trusted Piano Partner in Horsham
Horsham Piano Centre, established in 1980, is a family-run business with over four decades of expertise in piano sales, repairs, and services. Located in West Sussex, we serve clients across the south and south-east of England, offering a comprehensive range of new, used, and digital pianos alongside hire options for domestic and commercial needs. Our 2,500 sq ft showroom houses up to 50 instruments, supported by fully equipped workshops for repairs and restoration. We prioritise technical excellence over salesmanship, maintaining a relaxed atmosphere where customers can explore at their leisure.With strong ties to local schools and a network of recommended tuners, we combine craftsmanship with accessibility. Our teams deep industry knowledge, including specialisms in soundboard restoration and action rebuilding, ensures tailored solutions for pianists, educators, and event organisers. We operate transparently, offering out-of-hours appointments and practical advice on piano maintenance, storage, and transportation.
Services
Piano Tuning
Repairs & Restoration
Piano Removals
Storage Solutions
Digital Piano Sales
Hire Services
Workshop Repairs
Accessories Supply
Valuations
Technical Advice
Details
- Year established: 1980
Highlights and features
- Family-run expertise spanning 44 years in piano craftsmanship and service.
- Fully equipped workshops for specialist repairs and restoration projects.
- Extensive network of recommended local piano tuners and technicians.
- Transparent advice on piano viability, including cost-effective replacement options.
- Proven reliability through long-term partnerships with schools and event organisers.
What people say
Staff were very helpful
Beautiful piano supplied
Highly recommended by professionals
Reliable and efficient service
Excellent rates and personable manner
Services
Piano Restoration
Our specialist restoration service revives vintage and high-value pianos, including Steinway, Bechstein, and Blthner models. We disassemble instruments to their core components, repairing soundboards, bridges, and casework. Clients receive detailed photographic records of each restoration phase, ensuring transparency and preserving historical integrity while enhancing playability and aesthetic appeal.
Piano Removals
We provide insured piano transportation using trained professionals and specialist equipment. Our team handles instruments of all sizes, from uprights to concert grands, with care to prevent damage during transit. Temporary storage is available in climate-controlled facilities maintained at optimal humidity and temperature levels for piano preservation.
Piano Hire
Horsham Piano Centre offers flexible hire agreements for domestic and commercial clients. Our rental fleet includes well-maintained instruments suitable for learners, professional musicians, and event organisers. We provide delivery, setup, and collection services, ensuring clients receive instruments matching their technical requirements and performance needs.
Workshop Repairs
Our on-site workshops address mechanical and structural piano issues, including action rebuilding, restringing, and humidity system installations. Technicians use traditional methods combined with modern materials to resolve sticking notes, sluggish actions, and environmental damage. We offer cost-benefit analyses to determine whether repair or replacement represents the best investment for clients.
Trolley Hire
We supply heavy-duty piano trolleys designed for safe self-managed instrument transportation. The hire package includes expert guidance on navigating challenging environments, such as tight corners and shallow steps. A refundable deposit system ensures responsible equipment handling while providing cost-effective moving solutions for local customers.
People
Andrew Smith
Co-owner & Senior Technician
Andrew joined Horsham Piano Centre in 1982, specialising in piano restoration and soundboard work. With over 40 years in the industry, he transforms aged instruments through meticulous repolishing and structural repairs. His expertise extends to vintage Land Rover restoration, demonstrating a lifelong commitment to mechanical craftsmanship.
Shaun Durrant
Co-owner & Workshop Manager
Shaun trained at Horsham Piano Centre from 1991, becoming co-owner by 1999. He oversees tuning, action regulation, and workshop operations, drawing on family heritage in piano retailing. His practical approach combines engineering principles with traditional piano technology to deliver precise, durable solutions for clients.
Questions
Do you offer piano restoration services for vintage instruments?
Yes, we specialise in restoring high-quality vintage pianos, including Steinway, Bechstein, and Blüthner models. Our process includes structural repairs, soundboard restoration, and casework refinishing.
Can I hire a piano for a professional music event?
We provide concert-grade piano hire services for professional events, with instruments maintained to exacting standards for performance quality and reliability.
What areas do you serve for piano deliveries?
We deliver pianos and provide services across Sussex, Surrey, Kent, and Hampshire, with nationwide transportation options available.
Do you offer advice on piano storage conditions?
Yes, we recommend maintaining temperatures between 15-20°C and humidity levels of 45-65% for optimal piano preservation, with climate-controlled storage available at our facility.
Are piano trolley hire services available for self-moving?
We offer piano trolley hire with expert guidance on safe moving techniques, including a refundable deposit system and equipment demonstrations.
How can I determine if my piano requires repair or replacement?
Our technicians provide cost-benefit analyses to assess whether repair or replacement represents the best investment, considering your piano's condition and long-term value.