Business Details
38 Years
experience
Trusted Opticians in Scarborough Since 1988
Established in 1988, Pagan & McQuade has been dedicated to providing exceptional eyecare services in Scarborough. Our team combines over 200 years of collective experience with advanced optical technology to prioritise patient health and satisfaction. We specialise in comprehensive eye examinations, utilising high-tech equipment capable of detecting early signs of ocular concerns. Our approach extends beyond vision correction, focusing on enhancing personal appearance through tailored eyewear solutions. We offer a wide range of spectacles, sunglasses, and frames designed to complement individual facial features and lifestyles.Our commitment to innovation is demonstrated through cutting-edge diagnostic tools that provide deeper, wider views of eye health. We also provide free hearing tests, recognising the importance of auditory wellness in overall quality of life. Our styling consultations help clients select eyewear that aligns with their personal style and practical needs. Customer testimonials consistently highlight our friendly, professional service and attention to detail. With decades of experience serving the Scarborough community, we maintain a reputation for excellence in both clinical care and customer service.
Services
Eye Examinations
Eyewear Styling
Hearing Care
Frame Selection
Sunglasses Fitting
Details
- Year established: 1988
Highlights and features
- We have over 35 years of experience in Scarborough's eyecare industry
- Our advanced optical test suite detects concerns earlier than standard equipment
- We offer dedicated styling consultations for personalised eyewear selection
- Our team provides free professional hearing tests alongside optical services
- We maintain a first-class reputation through consistent patient satisfaction
What people say
Friendly and helpful
First class treatment
Best experience ever
Professional team
Total confidence in care
Services
Eye Examinations
Our comprehensive eye examinations utilise advanced diagnostic technology to detect early signs of ocular conditions. The process includes detailed assessments of visual acuity, eye health, and potential vision correction requirements. Patients benefit from our team's extensive experience and our equipment's superior imaging capabilities.
Eyewear Styling
Our styling consultations combine facial analysis with lifestyle considerations to recommend optimal eyewear solutions. We offer an extensive range of designer frames and sunglasses tailored to individual preferences and practical needs. The service includes expert guidance on frame shape, colour coordination, and material suitability.
Hearing Care
We provide professional hearing assessments to identify auditory concerns that may impact daily life. The service includes comprehensive evaluations of hearing capacity and recommendations for appropriate interventions. Patients receive expert advice on maintaining optimal auditory health alongside their optical care.
Frame Fitting
Our frame fitting service ensures optimal comfort and functionality for all eyewear prescriptions. We consider facial structure, prescription requirements, and lifestyle factors during the selection process. The service includes adjustments and follow-up support to guarantee long-term satisfaction with purchased eyewear.
Emergency Care
We offer prompt assistance for urgent optical concerns requiring immediate attention. The service covers acute vision changes, eye injuries, and sudden onset of symptoms. Patients benefit from rapid access to professional expertise and appropriate follow-up care recommendations.
People
Marie
Optician
Experienced optician with specialist knowledge in corrective lenses and frame selection. Provides expert guidance to ensure optimal visual comfort and aesthetic appeal for all patients.
Lacy
Eyewear Consultant
Eyewear styling specialist focusing on matching frames to facial features and lifestyle requirements. Offers personalised recommendations from our extensive collection of designer spectacles and sunglasses.
Bob
Senior Optician
Senior optical professional with decades of experience in comprehensive eye examinations and vision correction solutions. Ensures accurate diagnoses and appropriate eyewear prescriptions for all patients.
Questions
What services do you offer besides eye examinations?
We provide eyewear styling consultations, hearing tests, frame selection assistance, and emergency optical care alongside our comprehensive eye examination services.
Do you have specialist expertise in designer eyewear?
Our team offers expert styling advice to match premium frames and sunglasses with individual facial features, lifestyle needs, and personal style preferences.
How advanced is your diagnostic equipment?
We use high-tech optical test suites capable of deeper, wider imaging than standard equipment, enabling earlier detection of potential eye health concerns.
Can you help with urgent eyecare needs?
We provide prompt assistance for acute vision changes, eye injuries, and sudden symptoms requiring immediate professional attention and follow-up care.
What payment methods do you accept?
We accept major credit/debit cards, contactless payments, and cash for all our optical and hearing care services.
Reviews (4)
Dee Coates
Jul 21, 2021
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Had both my ears done today. The young lady that removed my wax, was very professional, explained the procedure and what to expect. My left ear was a challenge due to my inner ear been on the small side.very impacted with wax, took 40 minutes but she managed to clear everything. I can hear again, and don't feel dizzy anymore. Would highly recommend this procedure. There's no pain and an improvement on the old fashioned way of syringing. Thank you.
Christine Miles
Feb 27, 2021
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Thank you so much for fitting me in yesterday when I arrived on your door step with extreme pain in my eye. You were empathetic, lovely and despite no available appointments fitted me in. Bob was amazing and removed what he thinks was an insect leg. All better now and I will be booking my next eye test with you and suggest everyone else does too. The big brand competitors, who I've been a customer of for many years would not fit me in. Thank you again to the 3 people who were so lovely.
Jan Morrow
Sep 26, 2019
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Because of problems affecting my health my Dr. recommended l visit my optician for an eye test despite being in between my regular visits. Once again Pagan & McQuade stepped up to the mark. Not only did they give me an appointment almost straight away, their eye test was every bit as thorough as I have begun to take for granted and honestly is second to none. The staff are fabulous, always friendly and courteous and you never feel like you're in a cattle market, rushed through like some high street opticians l could name. If you are looking for an optician with old fashioned values, but is up to date in everything else, look no further than Pagan & McQuade, you won't be disappointed.
Rosie Pither
Mar 14, 2019
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I have had the best treatment ever. Adele is the sweetest girl I know. only met her twice but she is the very best. l was very upset yesterday and she took me upstairs and listened to my troubles. Then today I got home to find a lovely card and chocolates sent from Adele to cheer me up. wouldn't get that at spec savers. Thank you Adele for such a thoughtful gesture and I do love my new glasses fit perfectly and are great. See you soon with Phil to get his eyes tested. First class service highly recommended.
