Business Details
37 Years
experience
Your Trusted Optical Practice Management Partner
Optisoft has been delivering reliable optical practice management systems since 1989, helping independent opticians save time, reduce costs, and provide exceptional patient care. Our mission extends beyond maintaining current systemswe ensure practices stay competitive with future-ready technology, expert support, and powerful tools. With over 35 years of industry experience, we combine ongoing innovation with a deep understanding of the optical sector's evolving demands. Our modular software allows practices to subscribe only to necessary features, ensuring cost-efficiency without compromising functionality. We handle seamless data migration, provide comprehensive onboarding, and offer UK-based technical support to ensure smooth transitions.Our GDPR-compliant software, backed by Cyber Essentials certification, ensures robust data security and compliance with Making Tax Digital requirements. As an HP Business Partner, we supply enterprise-grade hardware with on-site installation and engineering support. Our flexible hosting optionscloud-based or on-premiseallow practices to choose solutions tailored to their needs. We pride ourselves on intuitive, market-leading software supported by a dedicated team with extensive knowledge of both IT and optical industries. Customer testimonials highlight our software's ease of use, responsive support, and value-driven pricing structure.
Services
Patient Data Management
Appointment Scheduling
Stock Control
Clinical Records
Cash Management
Dispensing Tracking
Direct Debit Processing
Hardware Support
Cloud Hosting
Software Training
Details
- Year established: 1989
Highlights and features
- 35+ years of experience in optical practice management software
- Modular solutions tailored to specific practice requirements
- Dedicated UK-based technical support team with industry expertise
- GDPR-compliant software with Cyber Essentials certification
- Enterprise-grade hardware supply with on-site installation support
Associations and certifications
- Cyber Essentials
- Microsoft Partner
- HP Business Partner
What people say
Easily pick up software
Quickly resolve problems
Only pay for modules needed
No wasted money
Exceptional service
Services
Patient Data Management
Securely store and manage patient information in compliance with GDPR regulations. Our system allows efficient data retrieval, updates, and recall management. Designed by optometrists for optometrists, it ensures accurate record-keeping while maintaining patient confidentiality and regulatory compliance.
Appointment Scheduling
Customisable diaries streamline patient bookings and practice time management. Features include automated reminders and recall preferences. The intuitive interface reduces administrative workload while improving patient satisfaction through efficient scheduling and reduced waiting times.
Stock Control
Barcode-enabled stock management provides real-time visibility and accuracy. Track inventory levels, manage reorders, and prevent stockouts. The system integrates with cash management to ensure HMRC compliance and reduce fraud risks through detailed transaction tracking.
Clinical Records
Electronic sight test and contact lens records designed by optometrists. The system ensures accurate documentation, easy retrieval, and compliance with professional standards. Seamless integration with dispensing and stock modules maintains comprehensive patient care records.
Hardware Support
Enterprise-grade hardware supply with on-site installation and engineering support. As an HP Business Partner, we provide compatible equipment with dedicated maintenance services. Our team offers tailored solutions to ensure optimal system performance and minimal downtime.
Questions
What software modules are available?
We offer Patient Data, Appointments, Stock, Cash, Dispensing, Clinical Records, and Direct Debits modules. Choose only what you need.
How much does Optisoft software cost?
Modules start at £25 per month. SMS credits range from £45-£275 depending on volume. Hardware and installation quoted separately.
What support options exist?
Support available via phone (0345 230 3450), WhatsApp, email, or remote desktop. Hours: Mon-Fri 8:30-17:00, Sat 9:00-13:00.
Is data secure?
Our GDPR-compliant software includes Cyber Essentials certification and Making Tax Digital compatibility for data protection.
Can I try the software before buying?
Yes, we offer a 12-month free subscription with data transfer, setup, and training for new customers.
