Business Details
50+ Years
experience
Your Trusted Property Management Partner in Torquay
Established in 1969, Torbay Accommodation Bureau has built a reputation as one of South Devon's most trusted residential letting agencies. With over 50 years of dedicated experience, we specialise in residential property management and lettings, serving landlords and tenants across Torbay and the wider South Devon area. Our team of qualified professionals adheres to the highest industry standards, evidenced by our membership of ARLA Propertymark, The Property Ombudsman, and Safe Agent. We provide comprehensive services including full property management, tenant vetting, and compliance advice, ensuring landlords achieve maximum returns with minimal hassle. Our commitment to excellence is reinforced through regular staff training, independent audits, and partnerships with reputable local tradesmen for prompt maintenance solutions.We maintain client money protection and professional indemnity insurance, offering peace of mind through transparent processes and independent redress schemes. Our long-standing relationships with clients and recommendations from local organisations reflect our consistent delivery of tailored, expert service. By combining in-depth local market knowledge with modern practices, we ensure properties remain compliant and competitive. Our thorough tenant vetting process safeguards investments while maintaining a client-centric approach that prioritises clear communication and timely responses. This enduring dedication to professionalism and client satisfaction has sustained our leadership position in the lettings industry for over half a century.
Services
Residential Letting
Property Management
Tenant Vetting
Full Management Service
Tenant Find Service
Details
- Year established: 1969
Highlights and features
- We have over 50 years of dedicated experience in residential lettings
- Our team holds professional qualifications and industry accreditations
- We implement thorough tenant vetting processes for property protection
- We offer comprehensive full management services with compliance guarantees
- We maintain strong local trade partnerships for prompt maintenance solutions
Associations and certifications
- ARLA Propertymark
- The Property Ombudsman
- Safe Agent
- Propertymark Client Money Protection Scheme
Services
Residential Letting
We specialise in residential property rentals across South Devon, offering landlords expert tenant placement services. Our process includes property marketing, viewings, and lease agreements. With 50+ years of local market knowledge, we ensure competitive rental pricing and tenant quality.
Property Management
Our comprehensive management service handles all aspects of property maintenance, tenant relations, and compliance. We provide regular property inspections, rent collection, and emergency repairs. Landlords receive monthly financial statements and dedicated support from qualified professionals.
Tenant Vetting
We conduct thorough tenant background checks including credit history, employment verification, and previous landlord references. This process minimises rental risks while ensuring responsible tenants. Our vetting procedures comply with current legislation and industry best practices.
Compliance Advice
We provide expert guidance on UK lettings legislation including safety certificates, deposit protection, and tenancy agreements. Our qualified team ensures properties meet all legal requirements. Regular updates keep landlords informed about changing regulations affecting their investments.
Maintenance Coordination
We coordinate prompt maintenance solutions through trusted local tradespeople. Our service includes emergency repairs, routine maintenance, and cost-effective service packages. All work meets quality standards while maintaining transparent communication with property owners.
Questions
What property management services do you offer?
We provide full property management including tenant vetting, rent collection, maintenance coordination, compliance advice, and regular property inspections across South Devon.
Are you accredited by professional bodies?
Yes, we are members of ARLA Propertymark, The Property Ombudsman, and Safe Agent, with client money protection and professional indemnity insurance.
How do you vet prospective tenants?
We conduct credit checks, employment verification, and previous landlord references to ensure responsible tenants for your property.
What areas do you cover?
We operate throughout Torbay and South Devon, with extensive local market knowledge and trade partnerships.
What complaint procedures exist?
We follow The Property Ombudsman's independent redress scheme for resolving disputes, ensuring transparent and fair resolution processes.
