Business Details
17 Years
experience
Expert Computer Repairs in Doncaster
Established in 2009, Mat & Mouse IT Services Ltd is a Doncaster-based provider of high-quality computer support for individuals and businesses. Our team combines over 20 years of IT management experience from the criminal justice sector with expertise in e-commerce and software development. We prioritise flexibility, attention to detail, and plain-English communication, avoiding technical jargon to ensure clarity for all clients. Our services include virus removal, hardware repairs, network security, and business continuity planning, using quality components while maintaining data confidentiality.Registered with the Data Protection Act and Doncaster Chamber of Commerce, we guarantee fast, efficient service with a human touch. Our founders' passion for technology began in the 1980s, creating published computer games, and continues through our commitment to resolving IT challenges economically and professionally. Customer testimonials highlight our approachability, data recovery capabilities, and ability to simplify complex technical matters for non-experts.
Services
Computer Repairs
Virus Removal
Network Setup
Data Recovery
Wireless Security
PC Healthcheck
Business Continuity
Details
- Year established: 2009
Highlights and features
- We have over 20 years of IT management experience from the criminal justice sector
- Our team provides fast, efficient service with plain-English communication
- We use quality components in all repairs while maintaining data confidentiality
- We offer data recovery from failed hard drives with strict confidentiality
- We are registered members of Doncaster Chamber of Commerce and BNI
Associations and certifications
- Data Protection Act
What people say
First class service
Approachable and caring
Explain matters simply
Upgraded company machines
Rescued important data
Services
Computer Repairs
We diagnose and fix desktop PCs and laptops experiencing performance issues, hardware failures, or software problems. Our technicians use quality replacement parts and systematic troubleshooting to restore functionality. Clients benefit from our technical expertise and commitment to explaining repairs in plain English.
Virus Removal
Our specialists eliminate viruses, spyware, and other malware while securing systems against future infections. We clean affected files, update security settings, and educate users on safe computing practices. This service protects both personal data and business networks from cyber threats.
Network Setup
We configure secure home and business networks with proper encryption and firewall protection. Our setup includes optimising wireless signals, securing connections against unauthorised access, and ensuring compliance with data protection standards. Clients receive tailored solutions for reliable network performance.
Data Recovery
We attempt recovery of lost data from failed storage devices while maintaining strict confidentiality. Our process includes diagnostic assessment, recovery attempts using specialist tools, and secure data transfer to replacement media. This service focuses on retrieving irreplaceable personal and business files.
PC Healthcheck
Our comprehensive system evaluation identifies performance issues, security vulnerabilities, and hardware reliability concerns. The service includes software optimisation, security updates, and hardware diagnostics to prevent future problems. Regular healthchecks help maintain optimal computer performance and longevity.
People
Ian
IT Specialist
With over 20 years' experience as IT Manager in criminal justice sector, including South Yorkshire Magistrates' Courts. Passionate about technology since creating published computer games in the 1980s. Combines technical expertise with clear communication.
Clare
IT Consultant
MSc in Business Administration & IT with experience in e-commerce software implementation. Specialises in user training and web design, combining technical skills with fitness enthusiasm. Completed multiple charity fundraising half-marathons.
Questions
What IT services do you offer in Doncaster?
We provide computer repairs, virus removal, network security, data recovery, wireless broadband setup, and business continuity planning for home and business users.
How do you handle computer virus infections?
We remove viruses using industry-standard tools, secure systems against future threats, and educate clients on prevention measures like proper antivirus configuration.
Can you repair both desktops and laptops?
Yes, we repair all types of desktop PCs and laptops, including broken screen replacements and hardware upgrades, using quality components for lasting solutions.
How quickly can you respond to IT issues?
We prioritise urgent cases and typically respond promptly, with service speed reflected in client feedback about our efficient problem resolution capabilities.
Do you offer data recovery services?
Yes, we attempt data recovery from failed hard drives while maintaining strict confidentiality, focusing on retrieving important files like personal photos and business documents.
