Business Details
50+ Years
experience
Luxury Jewellery & Watches in Crewe Since 1948
John Pass is an independent family-run business with boutiques in Crewe and Newcastle-under-Lyme. Established in 1948, we combine over seven decades of heritage with modern expertise in luxury watches, fine jewellery, and specialist services. Our Crewe store, home since our founding, offers a curated selection of Rolex, Omega, TAG Heuer, Longines, and Tissot watches alongside comprehensive repair and valuation services. The Newcastle-under-Lyme showroom, established in 2013, operates as an Authorised Rolex Service Centre with dedicated expertise in certified pre-owned timepieces.We pride ourselves on maintaining family values while delivering exceptional customer service, including interest-free credit options, free delivery, and bespoke jewellery design using CAD technology. Our in-house specialists handle everything from watch servicing and chain repairs to pearl rethreading and permanent bracelet welding, supported by memberships in professional bodies like the Institute of Registered Valuers.
Services
Engagement Rings
Fine Jewellery
Branded Jewellery
Luxury Watches
Watch Repairs
Valuation Services
Welded Jewellery
Rolex Servicing
Sell Your Watch
Piercing Service
Details
- Year established: 1948
Highlights and features
- We offer 75 years of family heritage in jewellery and watchmaking expertise.
- Our team includes certified Rolex-trained watchmakers and CAD jewellery designers.
- We provide interest-free credit up to 3 years with 0% APR.
- Our in-house specialists handle repairs from bracelet adjustments to full refurbishments.
- We guarantee transparent valuations by Institute of Registered Valuers members.
Associations and certifications
- Rolex Service Centre
- Institute of Registered Valuers
Services
Engagement Rings
Our engagement ring collections combine timeless designs with modern craftsmanship. Customers can explore hand-selected options in-store or online, with expert guidance to find the perfect symbol of commitment. Every piece reflects our dedication to quality and customer satisfaction.
Rolex Servicing
As an Authorised Rolex Service Centre, we provide certified repairs and maintenance using genuine parts. Our trained technicians ensure precision adjustments, movement corrections, and complete servicing to preserve your watch's longevity and value.
Jewellery Valuations
Professional valuations by Institute of Registered Valuers members ensure accurate assessments for insurance, probate, or resale. Detailed reports include item analysis, market comparisons, and photographic documentation to meet legal and financial requirements.
Welded Jewellery
This innovative service creates seamless, clasp-free bracelets through precision welding. Designed for everyday wear, each piece is custom-fitted during 30-minute appointments using high-quality materials and safety-certified techniques.
Watch Repairs
From battery replacements to full refurbishments, our specialists handle repairs for luxury and branded watches. Services include pressure testing, glass replacement, and movement adjustments using manufacturer-approved tools and methodologies.
Questions
What services does John Pass Jewellers offer?
We provide luxury watch sales and servicing, fine jewellery, engagement rings, repairs, valuations, and bespoke designs. Our Crewe store also offers piercing services and welded jewellery.
Are you an authorised Rolex dealer?
Yes, our Newcastle-under-Lyme showroom is an Authorised Rolex Service Centre, offering certified pre-owned watches and manufacturer-approved repairs.
Can I get my jewellery valued?
Yes, our Institute of Registered Valuers member provides detailed valuations for insurance, probate, or resale purposes with transparent pricing.
Do you offer financing options?
We provide interest-free credit up to 3 years with 0% APR on eligible purchases, requiring a minimum 10% deposit.
What are your opening hours?
Both stores operate Monday to Saturday, 9:15 AM to 4:45 PM. We are closed on Sundays.
Can I sell my watch to John Pass?
Yes, we offer competitive prices for pre-owned watches, either purchasing outright or assisting with dealer sales through our industry network.
