Business Details
28 Years
experience
Trusted IT Solutions for Document Management
Haigh Consultancy Services (HCS) has been delivering innovative IT solutions since its establishment in 1998. Specialising in hosted billing solutions, electronic billing, and document management systems, we serve major mailing houses, postal operators, and clients across financial services, utilities, and leisure sectors. Our product suite includes the Aurora Electronic Billing & Presentation System, Data Workflow Manager, and Unity Hybrid Mail, all designed to streamline document processing and reduce operational costs. As an ISO 27001 and ISO 9001 accredited software house, we maintain rigorous quality standards and have developed trusted solutions for transactional print and direct mail markets. Our Aurora system is widely used in finance and insurance sectors for secure document archiving, while our Data Workflow Manager automates data processing for leading UK mailing houses.We prioritise client-specific needs through modular, integrable systems that adapt to evolving business requirements. Our team combines technical expertise with industry experience to deliver compliant solutions meeting EU, UK, and German tax legislation. With headquarters in Leicester and a sister company in Ukraine, we provide secure data transfer solutions while maintaining strict GDPR compliance. Our commitment to continuous improvement is evidenced by recent product enhancements like online payment integration and decade-long employee tenure recognitions.
Services
Electronic billing
Document archiving
Data workflow automation
Hybrid mail services
EDI solutions
Details
- Year established: 1998
Highlights and features
- We have 25+ years' experience in document management systems
- Our ISO 27001 certification ensures information security compliance
- We offer tailored solutions for financial and postal sectors
- Our systems handle 50 million+ documents annually for clients
- We provide 90-day electronic document storage solutions
Associations and certifications
- ISO 27001
- ISO 9001
Services
Aurora Electronic Billing
Our Aurora system provides integrated electronic billing and document archiving with thin-client access. The solution enables secure document storage, retrieval, and electronic presentment for financial institutions and utilities. Features include digital signature verification, multi-tier storage technology, and compliance with EU tax legislation through KPMG-audited processes.
Data Workflow Manager
This workflow automation system streamlines data processing operations for mailing houses. It integrates existing programs, scripts, and equipment data under unified management, offering error handling, audit trails, and SMS/email notifications to improve operational efficiency and reduce processing times.
Unity Hybrid Mail
Our ISO27001-compliant hybrid mail service converts desktop documents into consolidated physical mail. The system encrypts data during transfer, uses C5 envelopes for professional presentation, and provides track-and-trace capabilities with Royal Mail proof of delivery integration.
Electronic Data Interchange
We implement EDI solutions for secure bulk billing data exchange between organisations. Our systems support global formats and handle digital signature requirements for international compliance, enabling automated invoice processing without manual intervention.
Hosted Billing Solutions
Our hosted platform delivers end-to-end billing solutions with multi-channel delivery options. The system handles electronic document validity requirements across jurisdictions, providing API integration and branded email delivery while maintaining 90-day document retention periods.
Questions
What document formats does Aurora support?
Aurora supports PDF, TIFF, JPEG, AFP, and other common document formats for electronic billing and archiving.
Is HCS compliant with data protection regulations?
We maintain ISO 27001 certification and comply with GDPR requirements for data security and cross-border transfers.
How does Unity Hybrid Mail reduce costs?
Our hybrid mail solution consolidates print output across multiple locations, enabling access to discounted postal services.
Can HCS systems integrate with existing infrastructure?
Our API allows seamless integration with client systems for document search, retrieval, and billing processes.
What security measures protect document transfers?
We use SSL 128-bit encryption for all data transfers and maintain secure audit trails for document access.
