Business Details
Emergency
services
Your Trusted Partner for Cybersecurity Solutions
At Vaioni Group, we specialise in delivering cutting-edge technology solutions that empower businesses to thrive in an increasingly digital landscape. Our expertise spans network connectivity, cybersecurity, and cloud-based communications, ensuring organisations have the infrastructure and protection needed to grow sustainably. With a values-led approach, we prioritise reliability, innovation, and customer-centric service, partnering with leading vendors to provide tailored solutions for businesses of all sizes. Established to democratise access to advanced technology, our team combines deep industry experience with a commitment to future-proofing operations through resilient connectivity, unified communications, and comprehensive security measures.We pride ourselves on maintaining a 100% core network uptime record while offering 24/7 support, rapid incident response, and a client satisfaction score of 4.7 out of 5. By focusing on long-term partnerships and technical excellence, we help businesses navigate evolving challenges while maximising opportunities in a connected world.
Services
Network Connectivity
Business Voice
Cybersecurity
Managed Firewall
Incident Response
Highlights and features
- 24/7 network operations centre with 23-second average call pickup time
- ISO 9001 certified quality management systems
- Partnerships with 10+ leading connectivity carriers including BT Wholesale and Virgin Media
- 96% support ticket resolution within service level agreements
- 70+ Net Promoter Score for customer satisfaction
Associations and certifications
- ISO 9001
- Cyber Essentials
What people say
Fast and secure connectivity
Exceptional customer support
Seamless integration
Competitive pricing
Trusted partner
Services
Cybersecurity Incident Response
Our 24/7 Cybersecurity Incident Response Team (CSIRT) provides rapid deployment for network breaches. Using AI and human intelligence, we identify, contain, and remediate threats within critical infrastructure. Clients benefit from proven methodologies and partnerships with leading security vendors to restore operations quickly while minimising business impact.
Managed Firewall
VaiGuard Managed Firewall offers next-generation protection for businesses with under 50 employees. This service includes AI-powered threat detection, application control, and SSL inspection. It ensures comprehensive perimeter security while reducing administrative overhead through fully managed operations and real-time threat mitigation.
Network Connectivity
The Vaioni Group Connectivity Exchange (VCeX) provides access to 10+ carriers and seven technologies including Ethernet, SD-WAN, and satellite. Our platform delivers tailored solutions from entry-level broadband to global SD-WAN deployments with private cloud connectivity to Azure and AWS environments.
Business Voice
Clear Voice 88 offers unified communications combining voice, video, chat, and contact centre capabilities. This cloud-based platform supports hybrid working models while ensuring seamless integration with Microsoft Teams and legacy phone systems through SIP solutions.
Vulnerability Management
VaiGuard Penetration Testing as a Service (PTaaS) combines automated AI testing with human expertise to simulate cyber attacks. This proactive service identifies security weaknesses in networks and applications, providing actionable remediation guidance to strengthen overall cyber resilience.
Questions
What cybersecurity services does Vaioni Group offer?
We provide managed firewall, endpoint security, penetration testing, vulnerability management, and 24/7 incident response services using AI-driven threat detection systems.
Do you provide emergency cybersecurity support?
Yes, our 24/7 incident response team can be contacted via 0161 757 9409 for urgent cybersecurity breaches or network compromises.
Which areas do you serve?
We provide nationwide coverage across the UK with infrastructure supporting both urban and remote business locations.
What network connectivity options are available?
Our solutions include Ethernet, FTTP, SD-WAN, MPLS, managed fibre, and satellite connectivity from multiple carrier partners.
Are your services suitable for SMEs?
Yes, we specialise in scalable solutions for small and medium enterprises, including our VaiGuard Unified Security as a Service platform.
How do you ensure service reliability?
We guarantee 100% core network uptime with 96% support ticket resolution within SLA through our 24/7 network operations centre.
