Business Details
Emergency
services
Your Trusted IT Partner for Cybersecurity & Support Solutions
Established in 2013, It247nw has grown into an award-winning IT support and cybersecurity provider serving businesses across the UK. Our success stems from a commitment to exceptional customer service and a team of skilled technicians who prioritise proactive monitoring to resolve issues before they impact operations. We specialise in 24/7 IT support, cyber protection, workstation backups, and penetration testing, ensuring businesses remain secure and operational. Our proactive approach includes monitoring devices every 60 seconds for internet connectivity, backup failures, antivirus status, and security patches. Recognised in the top 10% of global IT companies by N-able, we combine technical expertise with a client-centric ethos. Our recent acquisition of office space at Preston Docks marks a milestone in our growth, reflecting our dedication to clients and team. We serve organisations of all sizes, offering tailored solutions from single devices to enterprise-level networks.
Services
IT Support
Cyber Security
Penetration Testing
Anti-Virus Solutions
Workstation Backups
Served areas
- Preston, Chorley, Leyland, Blackburn - Lancashire
Details
- Employees: 2
Highlights and features
- IT Maintenance and Support
- Online Data Backup
- Security
- Networking
- Cabling
Associations and certifications
- ISO 27001
- ISO 9001
What people say
Excellent service
Quick to resolve issues
Fantastic service over 10 years
Professional and prompt support
Highly recommend
Services
IT Support
Our IT support covers proactive monitoring of workstations and servers across the UK. We check for connectivity issues, backup failures, and security patches every 60 seconds. Our team resolves most problems before clients notice them, ensuring minimal disruption to business operations.
Cyber Security
Comprehensive cyber protection including spam filtering, antivirus solutions, and penetration testing. We implement layered security measures to prevent breaches, with real-time monitoring and automated threat response systems to safeguard business data.
Workstation Backups
Cloud-based backup solutions for business documents with 28-day retention and 56 restore points. Available in Bronze, Silver, and Gold packages with encrypted storage across ISO-certified global data centres. Includes automated twice-daily backups.
Penetration Testing
Automated penetration testing identifies network vulnerabilities through internal and external scans. Monthly checks simulate hacker attacks to proactively fix weaknesses, with real-time activity tracking and compliance validation by CREST-certified experts.
Anti-Virus Solutions
Datto Endpoint Detection and Response (EDR) provides real-time threat detection and automated response. Features include process isolation, file quarantine, and rollback capabilities. Covers both desktops and servers with zero delayed detection across all operating systems.
Questions
What IT services do you offer for small businesses?
We provide tailored IT support packages for small businesses including proactive monitoring, cybersecurity, and data backup solutions.
How do you handle cybersecurity threats?
We use layered security including spam filtering, antivirus software, penetration testing, and real-time threat detection systems.
Do you offer 24/7 emergency IT support?
Yes, our team is available 24 hours a day, 7 days a week for urgent IT issues and cybersecurity incidents.
What backup solutions are available?
We offer Bronze, Silver, and Gold backup packages with encrypted cloud storage and automated twice-daily backups.
How quickly do you respond to support tickets?
98.5% of support cases are completed within 2 hours of ticket submission with an average call wait time of 4 seconds.
Are your services compliant with data regulations?
Our backup storage meets ISO 27001 and ISO 9001 standards across 30+ global data centres with additional certifications as required.