Business Details
Trusted Estate Agents in Chatham & Maidstone
Kent Residential, established in Chatham over 30 years ago, is a family-run estate and letting agency that brings honesty and trust to the property industry. In 2023, we merged with Seekers, a Maidstone-based agency with a similar heritage, to strengthen our local expertise. Our team of ARLA-qualified professionals prioritises personal relationships and modern technology to deliver tailored services for property sales, lettings, and management.With centrally located offices in Chatham and Maidstone, we leverage leading property portals and social media to maximise visibility while maintaining a client-focused approach. Our commitment to transparency and continuous staff training ensures clients receive expert guidance, supported by a track record of 5-star reviews and proactive resolution of feedback.
Services
Sales
Lettings
Property Management
Valuation
Mortgages
Area Guides
Highlights and features
- We combine over 30 years of local property expertise with ARLA-certified professionals.
- Our merged Chatham and Maidstone offices provide comprehensive coverage of Kent.
- We offer competitive valuations and transparent fee structures.
- Our team prioritises personal relationships alongside modern marketing technology.
- We maintain a track record of 5-star reviews for responsive client support.
Associations and certifications
- ARLA
What people say
Efficient, polite, professional
Regular communication
Fantastic service
Good hands
Credit to business
Services
Property Sales
We specialise in residential property sales across Kent, offering competitive valuations and marketing strategies. Our ARLA-certified team provides transparent advice on pricing, viewings, and negotiations. With access to Rightmove, Zoopla, and local networks, we maximise exposure for faster sales.
Property Lettings
Our lettings service connects landlords with quality tenants through rigorous referencing and compliance checks. We handle inventory, tenancy agreements, and ongoing property management. Regular inspections and maintenance coordination ensure hassle-free rental experiences for both parties.
Property Management
We offer comprehensive property management, including rent collection, maintenance, and compliance with safety regulations. Our team ensures landlords meet legal obligations while maintaining tenant satisfaction. Regular financial reporting and emergency support provide peace of mind.
Valuation Services
Our valuation experts provide accurate market assessments using local sales data and current trends. Free, no-obligation valuations include advice on presentation and pricing strategies. We help clients maximise returns while setting realistic expectations for sales or rentals.
Mortgage Advice
We connect clients with mortgage specialists offering competitive rates and tailored financing options. Our guidance covers eligibility, documentation, and application processes. We work with multiple lenders to help buyers secure suitable mortgage deals.
People
Claire Harvey
Director
With over 25 years in real estate, Claire leads Kent Residential's strategic direction. Her expertise spans sales, lettings, and industry compliance. She champions staff training and ARLA certification to maintain high service standards.
Zoe Hadley
Assistant Branch Manager Medway
Zoe manages Medway lettings operations with 12 years of property experience. She specialises in tenant relations and rental portfolio growth. Her client-focused approach ensures smooth transactions and long-term landlord satisfaction.
Hayley Burgess
Branch Manager Maidstone
Hayley oversees Maidstone office operations with a focus on team leadership and client service. Her 10+ years in real estate include expertise in sales and lettings. She ensures efficient branch performance and client satisfaction.
Gemma Porter
Tenancy Manager
Gemma manages rental portfolios with seven years of lettings experience. She handles tenant communications, compliance checks, and maintenance coordination. Her proactive approach ensures landlords' properties remain well-maintained and occupied.
Molly Lee
Lettings Consultant
Molly supports lettings in Medway with local area knowledge and two years of industry experience. She assists with property viewings, tenant applications, and administrative processes. Her familiarity with the region benefits both landlords and tenants.
Questions
What areas do you cover?
We operate across Chatham, Maidstone, Medway, Gillingham, Rainham, and surrounding Kent areas.
How do you determine property valuations?
Our valuations use local sales data, current market trends, and property condition assessments to ensure accuracy.
What sets you apart from other agents?
Our merged Chatham and Maidstone expertise, ARLA-certified staff, and focus on personal relationships differentiate us.
How quickly can you arrange property viewings?
We typically schedule viewings within 48 hours of instruction, depending on availability.
Do you offer online property management tools?
Yes, we provide digital portals for landlords to track tenancies, payments, and maintenance requests.
What fees apply for letting services?
Our letting fees are transparent and detailed in our fee schedule, available upon request.
