Business Details
Trusted Mortgage & Insurance Brokers in Newcastle-under-Lyme
Potteries Mortgage Desk has been established to provide tailored mortgage and insurance solutions for individuals, families, and businesses. Our dedicated team specialises in guiding clients through the mortgage and protection process, from initial consultation to completion. We prioritise understanding client needs through detailed fact-finding, ensuring recommendations align with individual financial circumstances and long-term goals. With access to a wide panel of lenders and insurance providers, we deliver cost-effective, suitable solutions while maintaining transparency in all communications.Our commitment to treating customers fairly is embedded in every stage of our service, offering lifetime support through an ongoing management system. Operating as an Appointed Representative of PRIMIS Mortgage Network, we adhere to stringent regulatory standards, ensuring safety, security, and peace of mind in a compliant environment.
Services
Residential Mortgages
Life Insurance
Critical Illness Insurance
Income Protection
Landlords Insurance
Business Protection
Key Person Cover
Relevant Life Cover
Specialist Lending
Home Insurance
Highlights and features
- We have extensive experience navigating the mortgage market and understanding client needs.
- Our back-office processes ensure safety, security, and compliance in a regulated environment.
- We specialise in tax-efficient protection solutions for business owners.
- We prioritise treating customers fairly through honest, transparent, and efficient service.
- We maintain detailed records and use plain English to explain product risks and benefits.
Associations and certifications
- Financial Conduct Authority
What people say
Professional, trustworthy service
Dedicated and knowledgeable
Seamless and stress-free
Excellent market knowledge
Highly recommended
Services
Residential Mortgages
We offer a comprehensive range of residential mortgages tailored to first-time buyers, home movers, and buy-to-let investors. Our service includes competitive rate comparisons, application assistance, and lifetime management support. With access to major lenders, we ensure clients secure deals aligned with their financial circumstances and property goals.
Life Insurance
Our life insurance policies provide financial security for dependants in the event of death. Coverage options range from term-limited plans to whole-of-life policies, with flexible sums assured to cover funeral costs, mortgages, or long-term family needs. We offer bespoke advice to match individual protection requirements.
Critical Illness Insurance
This service provides a lump sum upon diagnosis of specified critical illnesses, such as cancer or heart disease. Funds can be used to cover medical expenses, lifestyle adjustments, or lost income. We compare policies from leading providers to ensure comprehensive coverage for clients' health contingencies.
Income Protection
Our income protection policies replace a portion of earnings if clients cannot work due to illness or injury. Benefits include flexible deferred periods, long-term or short-term payout options, and coverage for both accidental and sickness-related absences. We tailor policies to align with clients' financial obligations and employer sick pay schemes.
Business Protection
We provide tax-efficient insurance solutions for businesses, including key person cover, share partnership protection, and relevant life cover. These policies safeguard companies against financial losses from critical illness, death, or income disruption of key personnel, ensuring business continuity and stakeholder security.
People
Don Nicely
Director
Don Nicely brings extensive mortgage and insurance expertise to Potteries Mortgage Desk. With a focus on client-centric service, he specialises in securing tailored financial solutions for individuals and businesses. His approach combines market knowledge with personalised advice to ensure clients receive optimal mortgage and protection packages.
Questions
What mortgage services do you offer?
We provide residential mortgages for first-time buyers, home movers, buy-to-let investors, and remortgaging. Our services include competitive rate comparisons, application support, and lifetime management.
Do you offer insurance products?
Yes, we offer life insurance, critical illness cover, income protection, home insurance, and landlords insurance. Business protection options include key person cover and relevant life policies.
Are your services regulated?
Yes, we operate as an Appointed Representative of PRIMIS Mortgage Network, authorised and regulated by the Financial Conduct Authority, ensuring compliance with industry standards.
What fees apply to mortgage advice?
We charge up to £492 for mortgage advice services. No refund is provided if the mortgage does not proceed, but we disclose all fees upfront.
Can you help with specialist lending?
We refer clients to third-party specialists for commercial mortgages, bridging loans, and development finance. These services are not regulated by the FCA.
How do you tailor protection plans?
We conduct detailed fact-finds to understand individual needs, recommending bespoke insurance solutions that align with clients' financial circumstances and long-term security goals.
