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Business Details
43 Years
experience
Your Trusted Direct Mail & Print Solutions Partner in Gateshead
Established in 1983, UK Mailing House (WDM) is a family-owned UK mailing house certified to four ISO standards, including Quality (ISO9001), Environmental Management (ISO14001), and Information Security (ISO27001). We specialise in end-to-end direct mail and print solutions, offering data management, design, personalised printing, finishing, postage, and global distribution. Our expertise spans over four decades, serving clients from small businesses to multinational corporations with tailored campaigns. We prioritise quality, innovation, and sustainability, holding accreditations that reflect our commitment to excellence.

Our North-East location ensures cost-effective services compared to southern UK providers. WDMs team combines technical precision with creative problem-solving to deliver high-response-rate campaigns, handling projects from thousands to millions of items. We pride ourselves on world-class customer service, transparency, and adapting to evolving client needs while maintaining ethical and environmental standards.
Services
Data Design Print Print Finishing Mail Postage
Details
  • Year established: 1983
Highlights and features
  • We have over 40 years of experience in direct mail and print solutions.
  • Our ISO certifications ensure rigorous quality, security, and environmental standards.
  • We offer end-to-end services from data cleansing to postage management.
  • Our North-East location provides cost-effective alternatives to southern UK providers.
  • We prioritise sustainability with recyclable materials and reduced plastic content.
Associations and certifications
  • ISO27001:2013
  • ISO9001:2015
  • ISO14001:2015
  • ISO45001:2018
Services
Data Management
We specialise in sourcing, cleansing, and processing data to ensure mail-readiness. Our ISO27001-certified processes guarantee data security and accuracy. Clients benefit from improved campaign response rates through precise targeting.
Personalised Print
Our data-driven printing creates tailored mailers for targeted campaigns. We handle volumes from thousands to millions, using advanced personalisation techniques. ISO9001-certified quality ensures consistent, high-impact results.
Print Finishing
Meticulous finishing enhances print aesthetics and durability. Services include lamination, foil blocking, and precision folding. Quality checks align with our ISO9001 standards for professional outcomes.
Direct Mail Campaigns
We deliver end-to-end direct mail solutions with proven ROI. Services cover design, production, and postage management. Campaigns are optimised for response rates, supported by case studies showing 24.86% improvements.
Postage Management
Our experts handle complex postage requirements, ensuring compliance and cost-efficiency. We partner with Royal Mail and international couriers for reliable delivery of all mail volumes.
Questions
What services does Washington Direct Mail offer?
We provide data management, design, personalised printing, finishing, postage, and global distribution for direct mail campaigns.
Are your services available outside the UK?
Yes, we serve clients worldwide with established international partnerships.
What ISO certifications do you hold?
We are certified to ISO9001 (Quality), ISO14001 (Environmental), ISO27001 (Security), and ISO45001 (Health & Safety).
How do you ensure print quality?
Our ISO9001-certified processes include rigorous quality checks at every production stage.
Can you handle large-scale mail campaigns?
Yes, we regularly manage projects involving millions of printed and mailed items.
Is sustainability a priority in your operations?
Absolutely—we use recyclable materials and minimise plastic content across all campaigns.