Business Details
10 Years
experience
Your Trusted Hospitality Marketing Partner in Durham
Spotty Media is proud to serve as a specialist digital marketing agency committed to the hospitality, food, and drink sectors. Based in the heart of Durhams Belmont Business Park, we provide tailored services to brands across the North of England, focusing on website development, social media management, public relations, and influencer marketing. Our team consists of former hospitality journalists and experienced creatives who bring an in-depth understanding of your industry's unique challenges and opportunities.Our work is results-oriented, meaning we prioritise meaningful engagement and return on investment above all else. We're transparent in our communication, fair in our pricing, and meticulous in our execution. Clients often describe us as 'the best hospitality digital marketing agency in the North', and we live up to that reputation by building strategies that reflect both our clients visions and market realities. We are more than a service providerwe are your collaborative partner in success. When you work with Spotty Media, you gain a team that genuinely cares and brings innovative, story-led solutions to help your brand flourish.
Services
Social Media Management
PR & Media Campaigns
Website Development
Influencer Marketing
Content Creation
Paid Advertising
SEO Services
Brand Strategy
Served areas
- Durham, Sunderland, Newcastle, York, Cumbria, North East
Details
- Year established: 2016
- Employees: 5
Highlights and features
- Specialists in hospitality digital marketing across the North
- Results-driven campaigns focused on brand growth and ROI
- Experts in social media, PR, SEO and web design
- Founded by former hospitality journalists and marketers
- Proven success with Michelin-starred and local venues
- No jargon, no vanity metrics, just real results
Payment methods
- Debit cards
- Bank transfers
What people say
Significant growth in engagement
Invaluable industry experience
Smooth transition process
Exceeded expectations
Authentic brand collaborations
Services
Social Media Management
Our social media management service empowers hospitality businesses to connect meaningfully with their audiences. We provide bespoke strategies and creative content that reflect your brand, supported by regular performance reviews. By managing your digital presence, we free you to focus on delivering outstanding customer experiences.
PR & Media
Drawing on two decades of media expertise, we at Spotty Media provide hospitality brands with bespoke PR services that generate real impact. Our campaigns are designed to secure valuable coverage, engage target audiences, and build lasting reputations. We work directly with influencers, journalists, and broadcasters to ensure your story is heard loud and clear.
Website Development
Spotty Media offers expert web development for hospitality brands, creating stunning, conversion-led websites that resonate with your audience. Each project begins with understanding your business goals, ensuring our WordPress solutions align with your marketing strategy. Optimised for mobile, SEO, and usability, our websites are designed to generate leads and enhance guest engagement across all platforms.
Influencer Marketing
Our influencer marketing service is built on meaningful partnerships that reflect your brands values. We carefully match you with creators who can produce engaging, on-brand content, helping you build trust and visibility within your target audience. Our approach ensures measurable impact, with a strong focus on strategy, authenticity, and long-term results.
People
Georga
Managing Director
With over a decade of hospitality journalism experience, Georga leads strategic direction and client relationships. Her deep industry knowledge and media connections drive innovative marketing solutions that deliver measurable business growth for clients across the hospitality sector.
Cara
Managing Director
Former hospitality journalist and digital marketing expert, Cara oversees campaign execution and creative strategy. Her technical expertise in SEO, website development, and data analytics ensures clients receive results-driven marketing solutions tailored to their specific business objectives.
Chloe
Social Media Specialist
Chloe manages day-to-day social media operations, creating engaging content and monitoring platform performance. Her understanding of algorithm changes and emerging trends helps clients maintain consistent audience engagement across multiple digital channels.
Josh
Photographer/Videographer
Josh specialises in hospitality visual content creation, producing high-quality photography and video productions. His creative approach to food and lifestyle imagery enhances brand storytelling across websites, social media, and marketing campaigns.
Questions
What hospitality marketing services do you offer?
We provide comprehensive digital marketing services including social media management, PR campaigns, website development, influencer marketing, and targeted advertising specifically tailored to hospitality businesses.
How do you measure campaign success?
We track key metrics like engagement rates, website traffic, conversion rates, and ROI through regular performance reports with data-driven insights and recommendations.
Do you work with small hospitality businesses?
Yes, we work with businesses of all sizes from independent restaurants to large hotel chains across the North of England.
How do you handle crisis communications?
We develop strategic response plans including media statements and social media management to protect brand reputation during challenging situations.
Can you help with local SEO optimisation?
Yes, our website development includes local SEO strategies to improve visibility in regional search results and attract nearby customers.
What makes your agency different from others?
Our exclusive focus on hospitality marketing combined with former journalism expertise gives us unique insights into media relations and authentic storytelling.
Reviews (5)
John Lyons
Jun 08, 2026
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Durham Jazz Festival engaged Spotty Media to support us in the development of our website and as our marketing partner. We have been completely blown away by the quality of their work. The website looks absolutely fantastic and, most importantly, Spotty Media have brought their marketing and copywriting expertise to provide an integrated service across design and promotion that has delivered huge value.
They have been extremely professional, flexible and a joy to work with. They have become part of the team rather than a service provider, bringing new ideas and constructive criticism. Finally, they have been very sensitive to our commercial constraints as a startup festival and have been flexible in tailoring their offer to meet our budget whilst delivering the outcomes we need. They are playing a huge role in the successful launch of our festival and we would thoroughly recommend them to any organisation looking to build a digital presence and promote a new product, service or event.
They have been extremely professional, flexible and a joy to work with. They have become part of the team rather than a service provider, bringing new ideas and constructive criticism. Finally, they have been very sensitive to our commercial constraints as a startup festival and have been flexible in tailoring their offer to meet our budget whilst delivering the outcomes we need. They are playing a huge role in the successful launch of our festival and we would thoroughly recommend them to any organisation looking to build a digital presence and promote a new product, service or event.
Bethany Hardy
May 27, 2025
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From building our businesses websites to managing our social media, Spotty Media are a dream team. They are super knowledgeable with hospitality marketing and our bars - with also serve food - have seen a huge uplift since working with them. The team come up with excellent ideas to help us generate additional revenue, and are always on hand when we need support. We have worked with them for years and cant recommend them enough.
G. & G. Goodfellows
Apr 16, 2025
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The team at Spotty Media are total professionals. Their strategic, creative and technical abilities are second to none. They are enthusiastic, knowledgeable and well organised, keeping us informed at every stage of a project both pre-production and post production and carry the heavy load so you dont have too. Not only is everything well considered and well planned, they are a pleasure to work with and have transformed our digital marketing profile, delivering outstanding results for us. If your looking for a digital marketing agency, Spotty Media should be at the top of the list!
Tim Allen
Mar 11, 2025
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They elevated our website to better reflect our business and provided a smoother user journey. Their in-person visits, regular calls, and quick responses have ensured seamless communication.
Valda & Paul Goodfellow
Feb 27, 2025
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They lead the way when it comes to innovative campaigns. The improvements to our marketing efforts have exceeded our expectations. We are excited to continue to work with them.