Business Details
Emergency
services
Your Trusted GP Practice in Weston-super-Mare
The Milton Surgery is a dedicated general practice committed to delivering comprehensive NHS healthcare services to patients in Weston-super-Mare, Worle, and surrounding areas. As part of the Pier Health Group, we collaborate with partner GP practices to share expertise and resources, aiming to transform local healthcare delivery. Our services include same-day electronic consultations via askmyGP, chronic condition management, and support for carers, domestic abuse survivors, and mental health recovery. We prioritise accessibility through alternative communication formats and veteran-friendly accreditation.Our team of GPs, nurses, and support staff operates within extended weekday hours, with urgent care access via NHS 111 outside opening times. Regularly monitored by the Care Quality Commission (CQC), our practice maintains a 'Good' rating, reflecting our commitment to patient safety and quality care. We actively engage with the community through self-care education and partnerships with local health providers.
Services
GP Consultations
Online Appointments
Chronic Disease Management
Mental Health Support
Veteran Healthcare
Highlights and features
- We offer same-day electronic consultations via askmyGP
- Our practice is CQC rated 'Good' for quality and safety
- We provide specialist support for chronic conditions like diabetes
- Our team includes experienced GPs and nursing professionals
- We're committed to veteran-friendly healthcare services
Associations and certifications
- Care Quality Commission (CQC)
- Armed Forces Veteran Friendly
What people say
Same-day electronic consultations
Excellent chronic disease management
Veteran-friendly services
CQC rated 'Good'
Services
GP Consultations
Our GP consultations provide comprehensive primary healthcare through traditional face-to-face appointments and innovative electronic consultations via askmyGP. Patients can access same-day appointments with their regular GP for acute issues or ongoing care. The service includes health assessments, treatment plans, and specialist referrals when necessary, delivered by experienced medical professionals committed to maintaining continuity of care.
Online Appointments
The askmyGP online appointment system enables patients to request medical consultations electronically, receiving responses from their usual GP on the same day. This digital service streamlines healthcare access while maintaining clinical continuity. Patients can manage appointments, access medical records, and handle prescription requests through secure online platforms, reducing unnecessary office visits and improving service efficiency.
Chronic Disease Management
Our chronic disease management service offers structured care for long-term conditions including diabetes, COPD, and cardiovascular diseases. The program features regular monitoring, personalised treatment plans, and patient education resources. Our healthcare team works closely with patients to optimise condition management, prevent complications, and improve quality of life through evidence-based interventions and coordinated care approaches.
Mental Health Support
Mental health support services encompass initial assessments, ongoing care, and crisis management for various psychological conditions. Our practice provides confidential consultations, treatment planning, and referrals to specialist services when required. The service includes support for anxiety, depression, and stress-related disorders, with access to recovery programs and community mental health resources.
Veteran Healthcare
As an Armed Forces Veteran Friendly accredited practice, we offer tailored healthcare services for military veterans. This includes understanding service-related health needs, providing appropriate mental health support, and coordinating care with specialist veteran services. Our team receives specific training to address the unique healthcare requirements of former service personnel and their families.
Questions
How do I register as a patient?
Register online via our website or contact us directly at 01934 249554 for registration assistance.
What online services are available?
Access askmyGP for electronic consultations, Patient Access for medical records, and online prescription management.
What are your opening hours?
Monday-Friday 8:00-18:30. Closed weekends and bank holidays with urgent care via NHS 111.
Do you offer same-day appointments?
Yes, through our askmyGP electronic consultation system for most patient requests.
What chronic condition support do you provide?
We manage diabetes, COPD, cardiovascular diseases, and offer specialist care plans.
Are you accessible for disabled patients?
Yes, we provide alternative formats and communication support as required.
Reviews (1)
Liz Purnell
Feb 03, 2022
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My husband and I had our 3 Covid vaccinations at Riverbank arranged by Pier Health. Everything went very efficiently and smoothly and everyone was very kind and friendly.
