Business Details
25 Years
experience
Emergency
services
Trusted Property Lettings and Management in Weston-super-Mare
Glentworth Lettings, established in 2001, is a family-run business based in Weston-super-Mare specialising in property lettings and management. With over two decades of experience, we combine deep industry knowledge with a proactive approach to deliver tailored solutions for landlords and tenants. Our team of professionally trained staff holds accreditations from ARLA Property Mark, CMP, and TPOS, ensuring compliance with evolving legal standards. We pride ourselves on treating properties as if they were our own, offering services such as tenant vetting, legal compliance management, and 24/7 emergency support.Our dedication to transparency and client satisfaction is reflected in our 94% recommendation rate from 106 reviews. By leveraging state-of-the-art software for property inspections and maintaining a network of vetted contractors, we provide landlords with peace of mind and tenants with responsive, hassle-free service. Our commitment to excellence has solidified our reputation as one of the region's leading independent letting agents.
Services
Property Lettings
Property Management
Tenant Vetting
Legal Compliance
Maintenance Services
Details
- Year established: 2001
Highlights and features
- We have 20+ years of specialist experience in property lettings and management.
- Our team provides proactive property maintenance and 24/7 emergency support.
- We hold accreditations from ARLA Property Mark and Client Money Protection schemes.
- We offer comprehensive legal compliance management for landlords.
- Our state-of-the-art software enables detailed property inspection reports.
Associations and certifications
- ARLA Property Mark
- Client Money Protection
- The Property Ombudsman Scheme
What people say
Excellent service
Proactive maintenance
Responsive support
Legal expertise
Peace of mind
Services
Property Lettings
Our property lettings service specialises in securing reliable tenants through rigorous vetting processes. We handle marketing, viewings, reference checks, and tenancy agreement preparation. By maintaining compliance with evolving legislation, we ensure landlords achieve optimal rental returns while minimising vacancy periods.
Property Management
We offer comprehensive property management covering maintenance, legal compliance, and tenant communication. Our 24/7 emergency response ensures prompt resolution of issues like leaks or electrical problems. Regular inspections and detailed reporting provide landlords with complete visibility and peace of mind.
Legal Compliance
Our team maintains expertise in over 150 lettings-related legislations. We provide ongoing advice on gas safety certificates, EICR reports, and deposit protection schemes. Regular staff training ensures landlords remain compliant with changing regulations while avoiding costly legal pitfalls.
Maintenance Services
We coordinate repairs and refurbishments through a network of vetted contractors holding relevant certifications. Our responsive service addresses emergencies within the hour while routine maintenance is managed through scheduled inspections and tenant-reported issues.
Tenant Vetting
Our thorough vetting process includes credit checks, right-to-rent verification, and guarantor assessments. This minimises risks for landlords while ensuring tenants meet affordability criteria. We maintain transparency throughout the referencing process for both parties.
People
Mrs Alison Lees
Associate Director
Alison Lees has led Glentworth's property management team since 2015, combining legal expertise with hands-on operational experience. She oversees daily operations, staff training, and landlord relations while maintaining compliance with evolving lettings legislation.
Questions
What property management services do you offer?
We provide full-cycle management including tenant acquisition, legal compliance, maintenance coordination, 24/7 emergency support, and rent collection. Our services cover both residential and commercial properties.
Are you accredited by industry bodies?
Yes, we hold accreditations from ARLA Property Mark, Client Money Protection, and The Property Ombudsman Scheme, ensuring professional standards and client protection.
Do you offer 24/7 emergency support?
Yes, our tenants receive 24/7 access to emergency services for urgent issues like water leaks or electrical faults, with response times within the hour.
How do you handle legal compliance?
We maintain expertise in over 150 lettings regulations, providing ongoing advice on gas safety, EICR reports, and deposit protection while ensuring landlords meet current legislation.
What areas do you cover?
While based in Weston-super-Mare, we manage properties across Somerset and provide nationwide coverage through our network of vetted contractors.
How are fees structured?
We offer transparent pricing with packages including Tenant Find Only, Fully Managed, and Rent Protection Insurance options. Detailed fee information is available in our Landlord Guide.
