Business Details
35 Years
experience
Emergency
services
Your Trusted IT Support Partner in Stevenage
Established in 1991, Visible Systems has built a reputation for excellence through customer referrals and a commitment to delivering reliable IT solutions. Our team of experienced engineers, led by Managing Director Ken Bate, brings decades of industry expertise to every project. We specialise in proactive IT management, ensuring businesses maintain seamless operations through services like 24/7 server monitoring, cloud solutions, and disaster recovery. Our clients, including high-profile organisations like Michael Bailey Associates and Safeland PLC, benefit from consistent support from the same dedicated engineers, fostering deep system understanding and trust.With a focus on innovation, we introduce technologies such as virtualisation and secure remote working solutions to enhance efficiency. Our low staff turnover ensures continuity, while global reach supports clients from Stevenage to Australia. We pride ourselves on rapid response times, predictable costs, and a client-centric approach that prioritises long-term partnerships over transactional interactions.
Services
IT Support
Cloud Services
Application Development
Security Consultancy
Backup Solutions
Server Monitoring
Malware Protection
Email Filtering
Network Security
Data Encryption
Details
- Year established: 1991
Highlights and features
- We offer over 30 years of experience in IT support and consultancy.
- Our team provides 24/7 proactive server and network monitoring.
- We serve global clients from Stevenage to Australia with tailored solutions.
- Our engineers deliver rapid disaster recovery and hardware repair services.
- We maintain low staff turnover to ensure consistent, expert support.
What people say
Proactive server monitoring
Rapid disaster recovery
Consistent engineer support
Global service reach
Tailored technology solutions
Services
Server Monitoring
Our Server Sentry service continuously monitors servers 24/7, automatically resolving issues like failing hardware or missing security patches. Early warnings allow us to fix problems proactively, minimising downtime. Clients benefit from enhanced reliability and peace of mind, knowing critical systems are safeguarded against potential failures.
Malware Protection
Malware Sentry blocks over 100,000 daily threats, including viruses and phishing attempts. By filtering harmful content before it reaches devices, we protect sensitive data and reduce infection risks. This service ensures businesses maintain secure operations in an era of escalating cyber threats.
Network Security
Network Sentry fortifies firewalls against unauthorised access, controlling traffic to prevent breaches. This service safeguards data integrity and ensures secure communication channels, giving businesses confidence in their digital infrastructure's resilience against cyberattacks.
Data Encryption
Data Sentry encrypts hard drives to protect sensitive information on laptops and devices. This service mitigates risks of data loss from theft or unauthorised access, ensuring compliance with security standards and protecting client confidentiality.
Cloud Services
Our cloud solutions include secure offsite backups and virtual server hosting. By leveraging cloud technology, businesses gain scalable storage, disaster recovery options, and remote access capabilities, enhancing operational flexibility and data resilience.
People
Ken Bate
Managing Director
Ken Bate founded Visible Systems in 1991 and has led its growth through customer referrals. With decades of IT industry experience, he oversees strategic direction and ensures the team maintains high service standards.
Questions
What IT services do you offer?
We provide fully managed IT support, cloud services, security consultancy, backup solutions, and 24/7 server monitoring tailored to business needs.
Do you offer emergency IT support?
Yes, we provide rapid disaster recovery and hardware repair services to resolve critical issues promptly.
How do you ensure data security?
We use Network Sentry firewalls, Malware Sentry protection, and Data Sentry encryption to safeguard systems and sensitive information.
Which areas do you serve?
We support clients in Stevenage, London, East Anglia, and internationally across Europe, Australia, and Singapore.
What makes your support unique?
Our engineers offer consistent, proactive support with low staff turnover, ensuring deep understanding of client systems and requirements.
