Business Details
29 Years
experience
Emergency
services
Your Trusted IT Partner in Hertfordshire
Tarragon Solutions has been delivering tailored IT support and innovative technology solutions since 1997. Our team combines over 25 years of collective experience with a client-centric approach, offering dedicated account management to ensure seamless IT infrastructure for businesses across the Home Counties and London. We prioritise proactive support, rapid response times, and continuous technical training to maintain industry-leading standards.Our services span cloud solutions, network security, and telecoms, backed by CyberEssentials accreditation and a commitment to environmental responsibility through WEEE compliance. With a focus on long-term client partnerships, we provide cost-effective, future-proof IT strategies that align with evolving business needs.
Services
IT Helpdesk Support
Cloud Telephone Systems
Website Design
Data Backup Solutions
Network Security
Server Management
Office Relocation IT
VoIP Implementation
Custom Software Development
Cybersecurity Audits
Details
- Year established: 1997
Highlights and features
- We offer 24/7 emergency IT support with rapid response times
- Our team holds CyberEssentials accreditation for cybersecurity standards
- Dedicated account managers provide tailored IT strategies
- 25+ years of combined technical expertise across diverse industries
- Proven track record supporting businesses since 1997
Associations and certifications
- CyberEssentials
What people say
Extremely professional
Quick to respond
Knowledgeable team
Reliable and efficient
Excellent service
Services
IT Helpdesk Support
Our 24/7 IT helpdesk provides immediate troubleshooting for critical system failures, server outages, and network disruptions. With priority response for contracted clients, we guarantee resolution within four hours for business-critical issues. Our engineers combine remote diagnostics with on-site visits to ensure minimal operational downtime for London and Home Counties businesses.
Cloud Telephone Systems
We implement scalable cloud-based phone systems with SIP trunking integration for seamless communication. Our solutions include hosted PBX, virtual numbers, and call management tools tailored to business size and requirements. Clients benefit from reduced infrastructure costs and enhanced flexibility across multiple office locations.
Website Design
Creating bespoke websites with responsive design for optimal desktop and mobile performance. Our service includes domain registration, hosting setup, and content management system integration. We focus on intuitive user interfaces aligned with brand identity and business objectives for SMEs and enterprises.
Data Backup Solutions
Implementing automated offsite backup systems with encrypted data transfer and retention policies. Our hybrid solutions combine local and cloud storage for rapid recovery during hardware failures or cyberattacks. Regular integrity checks ensure compliance with GDPR and business continuity standards.
Network Security
Comprehensive security audits, firewall configuration, and threat monitoring services. We deploy Mimecast email security and endpoint protection systems to defend against malware, phishing, and ransomware attacks. Regular vulnerability assessments maintain CyberEssentials compliance for UK businesses.
People
Pete Foreman
Managing Director
With over 25 years in IT services, Pete established Tarragon Solutions in 1997. He specialises in strategic IT planning and has led major infrastructure projects for London-based firms. His client-focused approach ensures technical solutions align with business growth objectives.
Mark Rudd
Helpdesk Manager
Managing daily support operations since 2009, Mark oversees rapid response protocols for critical IT incidents. He coordinates the technical team to maintain SLA compliance and ensure efficient resolution of network and software issues for contracted clients.
Keith McDonald
Cisco Specialist
Certified Cisco expert with 15+ years implementing enterprise network solutions. Keith designs scalable routing and switching infrastructures, specialising in secure WAN/LAN deployments for expanding businesses across the Home Counties region.
Liam McNally
Support Engineer
Providing frontline technical support since 2012, Liam resolves hardware/software issues and manages client server environments. His expertise includes Windows/Linux systems administration and proactive infrastructure monitoring for London-based SMEs.
Jason Sammon
Web Specialist
Leading web development projects since 2010, Jason creates responsive websites and custom database integrations. He specialises in CMS platforms and ensures digital solutions meet accessibility standards while maintaining brand consistency.
Questions
What IT services do you specialise in?
We provide comprehensive IT support including cloud solutions, network security, VoIP systems, website development, and 24/7 helpdesk services tailored to London and Home Counties businesses.
How quickly do you respond to emergencies?
Business-critical issues receive a response within 1 hour and resolution within 4 working hours, with priority given to contracted clients across our service areas.
Do you support businesses outside London?
Yes, we serve organisations throughout the Home Counties and can provide on-site assistance within our core service regions.
Are your services suitable for small businesses?
Our scalable solutions cater to SMEs and enterprises alike, with flexible support packages matching each organisation's specific requirements.
How do you ensure data protection compliance?
We implement GDPR-compliant security measures including encrypted backups, access controls, and regular audits to maintain CyberEssentials standards for all clients.
Can you help with office IT relocation?
Yes, we manage complete IT office moves including network setup, data migration, and telecoms infrastructure reconfiguration to ensure seamless transitions.
