Business Details
Emergency
services
Your Trusted NHS General Practice in Bovingdon
Archway Surgery is a dedicated general practice committed to delivering high-quality clinical services to the communities we serve. With a focus on patient-centred care, we provide comprehensive NHS services including urgent and routine medical consultations, repeat prescriptions, vaccinations, and health advice. Our experienced team of GPs and nurses prioritises accessibility through flexible appointment options, including online consultations and same-day urgent appointments. We adhere to rigorous standards monitored by the Care Quality Commission, ensuring safe, reliable care for all patients. Our practice is equipped with modern facilities and offers additional support such as home visits for those unable to attend in person.We actively engage with patients to improve services through feedback mechanisms and participation groups. By integrating digital tools like online prescription ordering and remote consultations, we aim to streamline healthcare delivery while maintaining a personal touch. Our commitment to transparency is reflected in clear communication channels and adherence to NHS policies. We collaborate with local pharmacies and community health services to provide holistic care pathways for our patients.
Services
Appointments
Prescriptions
Vaccinations
Test Results
Sick Notes
Clinics
Carers Support
Health Records
Self-Referral
Medication Reviews
Highlights and features
- We offer urgent medical appointments booked on the day via phone
- Our team includes experienced GPs and nurses with specialist training
- We provide accessible care through online consultations and prescriptions
- Our practice is CQC-rated 'Good' for quality and safety standards
- We offer home visits for patients unable to attend the surgery
Associations and certifications
- Care Quality Commission (CQC)
Services
Appointments
We offer urgent and routine medical appointments with GPs and nurses. Patients can book same-day urgent appointments by phone or schedule routine visits through online systems, phone, or in-person. Consultations are available via phone, video call, or face-to-face at the surgery.
Prescriptions
Repeat prescriptions can be ordered online via NHS accounts or our GP system. Patients collect medications from nominated pharmacies 3-5 working days after ordering. Our in-house pharmacist provides medication advice on alternate Tuesdays for additional support with prescription queries.
Vaccinations
We provide NHS vaccinations according to UK guidelines, including routine childhood immunisations and adult vaccinations. Our staff explains vaccine safety, efficacy, and recommended schedules to ensure informed patient decisions about preventive healthcare measures.
Test Results
Patients can access test results through online portals or by contacting the surgery. Our team provides clear explanations of results and next steps, ensuring timely follow-up for abnormal findings while maintaining patient confidentiality throughout the process.
Home Visits
Home visits are available for patients too ill to attend the surgery. Requests must be made before 10:00 unless it's an emergency. Our GPs and community nurses conduct home visits to ensure continuity of care for housebound patients and new registrations with young children.
Questions
How do I book an urgent medical appointment?
Call 01442 833380 from 8am to book same-day urgent appointments with a GP or nurse.
Can I order repeat prescriptions online?
Yes, use your NHS account or our Emis web system to order repeat prescriptions electronically.
What should I do in a medical emergency?
Call 999 for life-threatening emergencies or use NHS 111 online for urgent non-emergency medical help.
How do I access my medical records?
Request access through our online services or contact the surgery directly for assistance with health records.
Are home visits available?
Yes, home visits are available for patients unable to attend the surgery. Request before 10:00 for non-emergencies.
What services are available for carers?
We offer dedicated support for carers, including special appointment arrangements and health advice tailored to caring responsibilities.
