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Your Trusted Web Design Partner in Hastings
At Diligence Media & Marketing, we combine over two decades of industry experience with a meticulous, evidence-based approach to deliver exceptional digital solutions. Our team specialises in crafting custom websites, branding strategies, and engaging online experiences tailored to meet the unique needs of businesses across East Sussex and London. We pride ourselves on our attention to detail, ensuring every project benefits from data-driven design choices that enhance user experience and drive measurable results.

Transparency and communication are central to our ethos, with regular client updates and a commitment to exceeding expectations through continuous innovation. Our proactive project management and in-house tools guarantee seamless execution, while our ongoing support services ensure long-term success for clients ranging from SMEs to national organisations.
Services
Web Design Graphic Design Website Maintenance Game-Centred Marketing Branding
Highlights and features
  • We have over 15 years' experience in web development and design
  • Our evidence-based approach combines data analysis with creative expertise
  • We guarantee transparent communication through multiple channels
  • Proactive project management using custom-built software tools
  • 24/7 support available for critical website maintenance issues
What people say
Enthusiasm and commitment Seamless process Visually engaging site Amazing sales growth Dependable support
Services
Web Design
We create custom websites using our proprietary content management system, tailored to meet specific business requirements. Our evidence-based approach combines aesthetic design with functionality to improve conversion rates and user engagement. From small brochure sites to complex e-commerce platforms, we ensure technical excellence and long-term scalability for businesses seeking digital transformation.
Graphic Design
Our experienced designers craft eye-catching visual identities and marketing materials for both digital and print media. Specialising in logo creation, promotional assets, and brand consistency across channels, we help businesses establish strong market presence through creative solutions that align with their commercial objectives and target audience preferences.
Website Maintenance
We provide comprehensive maintenance packages including security updates, performance optimisation, and SEO enhancements. Our proactive monitoring ensures websites remain current with evolving technologies while improving traffic generation and conversion rates through continuous UX improvements and technical refinements tailored to each client's operational needs.
Game-Centred Marketing
This innovative approach utilises custom-built games as central elements in marketing campaigns. We develop engaging interactive experiences for websites and apps, amplified through social media strategies to maximise brand visibility. These gamified solutions create memorable user interactions that enhance customer engagement and drive viral marketing potential for commercial clients.
Branding
We develop cohesive brand identities that maintain consistency across all media channels. Our expertise spans traditional print branding to modern digital applications, creating distinctive visual languages that communicate organisational values effectively. We specialise in both creating new brand frameworks and enhancing existing identities to better reflect business objectives and market positioning.
People
Adam Whitnall
Creative Director
With over 15 years' web development experience and 10 years as company director, Adam combines technical expertise with strategic business insight to deliver solutions that meet both creative and commercial requirements.
Adam Harding
Full Stack Developer
Digital consultant and developer with specialist skills in transforming design concepts into functional websites. Responsible for technical implementation of complex web solutions using advanced CSS and JavaScript frameworks to create polished user experiences.
Gary Moran
Front-end Developer
Front-end developer since 2014 with expertise in creating interactive website elements. Specialises in bringing design visions to life through technical implementation that balances aesthetic appeal with functional performance requirements.
Helen Ogden
Copywriter
Creative writer responsible for crafting compelling website content that aligns with brand messaging. Works closely with design teams to ensure textual elements complement visual components and effectively communicate business propositions.
Lee Foot
SEO Specialist
Digital marketing expert focused on search engine optimisation strategies. Develops technical and content-based SEO solutions to improve website visibility, drive organic traffic, and enhance online discoverability for client websites.
Questions
What web design services do you offer?
We create custom websites from small business sites to large-scale e-commerce platforms using our proprietary CMS, ensuring tailored solutions that meet specific business requirements.
Do you provide ongoing website support?
Yes, we offer comprehensive maintenance packages including security updates, performance optimisation, and technical support to ensure your website remains current and effective.
How do you approach branding projects?
We develop cohesive brand identities that maintain consistency across all media channels, specialising in both creating new brand frameworks and enhancing existing ones.
What is game-centred marketing?
This innovative approach uses custom-built games as central elements in marketing campaigns, creating engaging experiences that enhance brand visibility through social media amplification.
How do you ensure project success?
We use evidence-based design decisions, transparent communication through multiple channels, and proactive project management with custom-built tools to guarantee successful delivery.