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Business Details
18 Years
experience
Premium French Groceries & Specialty Products Online
Established on 14 July 2008, French Click has become the UK's leading online retailer of premium French products. Our mission is to deliver an unparalleled selection of French groceries, specialty items, and fresh produce directly to customers, maintaining the same service standards as traditional supermarkets. We specialise in temperature-sensitive goods, using refrigerated vans for London deliveries and Sorba-Freeze packaging for nationwide shipments to ensure product freshness. Our inventory includes over 1,000 items spanning mineral waters, gourmet foods, baby products, and seasonal specialties, with weekly offers providing additional value. Our logistics team ensures compliance with EEC 90/128 and FDA 29 CFR 1910.1200 standards for food safety.

We operate from Unit 12 Chelsea Fields Industrial Estate in London, serving customers across the UK with a dedicated focus on quality and customer satisfaction. Our delivery slots require 48-hour advance booking to guarantee availability. We maintain partnerships with French producers to ensure authentic product sourcing. Our customer service team handles order-specific queries and product requests. We have implemented environmentally friendly packaging solutions to reduce our carbon footprint while maintaining product integrity.
Services
Online Grocery Sales Refrigerated Delivery Weekly Special Offers Product Request Service Customer Support
Details
  • Year established: 2008
Highlights and features
  • We offer the UK's largest selection of authentic French products
  • Our refrigerated delivery system guarantees product freshness
  • We provide weekly and seasonal special offers on premium items
  • Our team maintains direct partnerships with French producers
  • We use environmentally certified packaging solutions
Services
Online Grocery Sales
We operate a comprehensive online platform offering over 1,000 French products, including fresh produce, gourmet foods, and specialty beverages. Our website enables customers to order directly from France's leading brands with delivery across the UK. The service includes detailed product descriptions and weekly special offers.
Refrigerated Delivery
Our temperature-controlled logistics system ensures product freshness using refrigerated vans for London deliveries and Sorba-Freeze packaging for nationwide shipments. This maintains optimal conditions for perishable goods during transit. The system complies with EEC 90/128 and FDA 29 CFR 1910.1200 food safety standards.
Weekly Special Offers
We provide regular discounted pricing on selected French products, including seasonal items and bulk purchases. These offers apply to both standard and refrigerated goods. The promotions section updates weekly to provide customers with ongoing value across our product range.
Product Request Service
Our customer service team handles special product requests for items not currently listed online. This service connects customers with our supplier network to source specific French products. We assess feasibility and availability for each request individually.
Customer Support
We offer dedicated support for order management, delivery queries, and product information. Our team provides assistance via phone and email during business hours. We maintain response protocols to ensure timely resolution of customer concerns.
Questions
What areas do you deliver to?
We deliver across the UK mainland, including London postal districts. Northern Ireland, Highlands, and Islands have restricted delivery options.
How are perishable items kept fresh during delivery?
We use refrigerated vans for London deliveries and Sorba-Freeze packaging with temperature-controlled materials for nationwide shipments.
What payment methods do you accept?
We accept major credit/debit cards and online payment platforms. Specific options appear during checkout.
Can I request specific products not listed online?
Yes, our product request service helps source specific French items through our supplier network.
What are your delivery charges?
London deliveries start at £0 for orders over £35. UK mainland charges vary between £6.98-£13.99 depending on order value and delivery speed.
How do I track my order?
Order tracking information is sent via email once your shipment is processed.