Business Details
20 Years
experience
Award-Winning IT & Cyber Security Services
S A S is an award-winning provider of secure Connected Cloud solutions, delivering IT and Cyber Security managed services underpinned by connectivity and communications solutions to enable secure AI adoption. With over 30 years of expertise, we manage network monitoring, data backups, cloud migrations, and software management, ensuring business-critical applications remain secure and accessible. Our dedicated cyber security brand, CSA Cyber, offers both offensive and defensive security services led by experts with MOD and GCHQ backgrounds.We combine innovative Connected Cloud solutions with world-class expertise to meet our customers' needs today while enabling their tomorrow. Our team of certified professionals delivers a world-class service wrap, achieving an 84 Net Promoter Score in September 2025, more than double the industry average. We hold multiple industry-leading accreditations including ISO 9001, ISO 14001, ISO 20000, ISO 27701, ISO 22301, and ISO 27001 certifications, demonstrating our commitment to excellence in everything we do.
Services
IT Managed Services
Cyber Security
Data & AI
Communications
Connectivity Solutions
Cloud Hosting
Disaster Recovery
Mobile Deployment
Unified Communications
Penetration Testing
Details
- Year established: 2006
Highlights and features
- We have over 30 years of experience in IT and cloud services
- Our team includes experts with MOD and GCHQ backgrounds
- We hold multiple ISO certifications for quality and security
- We consistently achieve an 84 Net Promoter Score
- We offer a comprehensive suite of Connected Cloud solutions
Associations and certifications
- ISO 9001
- ISO 14001
- ISO 20000
- ISO 27701
- ISO 22301
- ISO 27001
What people say
Award-winning provider
Consistently high NPS
World-class service
Expert technical team
Innovative solutions
Services
IT Managed Services
Our IT & Cloud Managed Services provide flexible, scalable support either as an extension of your existing IT team or as a fully outsourced solution. With over 30 years of expertise, we manage everything from network monitoring and data backups to cloud migrations and software management. Our services ensure your business-critical applications are always secure and accessible, no matter where your team is located.
Cyber Security
Our dedicated cyber security brand, CSA Cyber, offers both offensive and defensive security services led by experts with MOD and GCHQ backgrounds. From proactive penetration testing and vulnerability assessments to threat monitoring and incident response, we ensure your business is protected against cyber risks and armed with insights to stay ahead of potential threats.
Data & AI
Our Data & AI team helps you utilise your data advantage and navigate AI adoption and automation. From data cleansing and business intelligence services to developing custom AI builds, we deliver solutions that allow you to sit at the cutting-edge of technology and leverage AI for improved productivity and decision-making.
Communications
We provide secure, flexible, and seamless communication technology meeting evolving needs. With decades of experience and utilising Platform One - the UK's most connected network - we deliver tailored, resilient solutions improving collaboration, supporting your workforce, and enhancing customer experiences through unified communications and mobile managed services.
Connectivity Solutions
We offer a comprehensive range of connectivity solutions including business broadband, leased lines, wide-area networks, SD-WAN, SASE, and business 4G broadband. Our award-winning Platform One network provides access to over 30 carriers, making us number one for multi-site and quality connectivity solutions in the UK.
People
Russell Horton
CEO
With 30 years of experience in Telecoms and IT, Russell has led S A S's transformation into an innovative, award-winning Connected Cloud Solutions provider since joining in 2018. He led a Management Buyout backed by Livingbridge in 2019 and has driven strategic acquisitions to expand our service offerings.
Chris Rogers
CIO
One of the founders of S A S, Chris has been instrumental in the company's dramatic expansion since 2006. He led the design and build of Platform One, our award-winning network, and is responsible for our core network strategy, R&D, and product development.
Graham Dickie
CFO
Joining S A S in 2025, Graham brings over 20 years of financial leadership experience. He supports strategic growth through enhanced financial planning and operations, drawing on experience from both private equity-backed and multinational organisations with revenues over 100m.
Hemant Patel
Group Commercial Director
A qualified accountant with extensive telecoms industry experience, Hemant works alongside the CFO to drive financial control and commercial improvement. He has a track record of delivering transformational programmes and identifying commercial opportunities across organisations.
James Storey
Operations Director IT & Telecoms
With over 20 years of experience working with CEO Russell Horton, James ensures customer experience is central to S A S's planning. He has integrated billing and operations for over 15 acquisitions and maintains our high-quality service delivery across IT, Unified Communications, Connectivity and Mobile products.
Questions
What makes FluidOne different from other IT service providers?
FluidOne combines over 30 years of expertise with multiple ISO certifications and a unique Connected Cloud approach that integrates IT services, cybersecurity, and communications solutions.
How does FluidOne support businesses with AI adoption?
Our Data & AI team helps businesses leverage their data and navigate AI adoption through custom AI builds, data cleansing, and business intelligence services.
What cybersecurity services does FluidOne offer?
Through our CSA Cyber brand, we provide offensive and defensive security services including penetration testing, vulnerability assessments, threat monitoring, and incident response.
What connectivity solutions are available from FluidOne?
We offer business broadband, leased lines, wide-area networks, SD-WAN, SASE, business 4G broadband, and public cloud access through our award-winning Platform One network.
How does FluidOne ensure service quality and reliability?
We maintain a Net Promoter Score of 84 through our dedicated service desks, certified engineers, and comprehensive ISO certifications covering quality, environment, and information security.
What industries does FluidOne serve?
We provide services to businesses across construction, manufacturing, retail, professional services, and other sectors with tailored IT, cybersecurity, and connectivity solutions.
