Business Details
18 Years
experience
Expert Phone & Computer Repair in Edinburgh
Established in 2008, HEX Edinburgh has built a reputation as Scotland's leading technology repair centre. Our team of certified technicians has completed over 40,000 smartphone repairs and 10,000 computer repairs, maintaining the highest success rate in Edinburgh. We combine extensive technical expertise with a commitment to customer satisfaction, offering same-day repairs for common issues and a comprehensive 90-day warranty on all services. Our state-of-the-art facility in Tollcross houses an extensive inventory of genuine spare parts, enabling rapid turnaround times while maintaining strict quality standards.Recognised by prestigious clients including the University of Edinburgh and NHS Scotland, we prioritise transparent communication and honest advice. Our investment in ongoing technical training ensures our specialists remain at the forefront of repair technology for all major device brands. With multiple industry awards to our name, we continue expanding our capabilities while maintaining the personal service that has defined our approach since inception.
Services
Screen Repair
Battery Replacement
Computer Repairs
Device Diagnostics
Refurbished Sales
Accessories Supply
Custom PC Builds
Data Recovery
Water Damage Repair
Warranty Services
Details
- Year established: 2008
Highlights and features
- Established in 2008 with 15+ years' technical repair experience
- Component-level technicians with ongoing industry certifications
- Same-day screen repairs and battery replacements available
- Transparent pricing with no hidden fees or surprise charges
- Official repair partner for John Lewis & Partners and NHS Scotland
Services
Screen Repair
Specialist screen replacement service for smartphones, tablets and laptops. Most iPhone screen repairs completed within one hour, with lifetime warranty on parts. Utilises premium quality replacement components and advanced calibration techniques to restore full functionality and visual clarity. Covers all major brands including Samsung, Huawei and Apple devices.
Battery Replacement
Professional battery replacement for mobile devices and computers. iPhone batteries replaced in 20 minutes, Android and laptop batteries within three hours. Uses high-capacity replacement cells to restore device performance. Includes diagnostic check to identify power management issues and optimise battery longevity through software calibration.
Computer Repairs
Comprehensive repair service for laptops and desktop computers. Addresses hardware failures, software issues and performance optimisation. Specialises in motherboard repairs, data recovery and component upgrades. Offers both walk-in emergency repairs and scheduled deep-diagnostics services with guaranteed turnaround times for business and personal users.
Device Diagnostics
Detailed diagnostic service identifying hardware and software issues. Provides comprehensive fault analysis with repair cost estimates. Includes free no-obligation assessment for complex failures like liquid damage. Offers multi-stage diagnostic options from basic checks to full system analysis with detailed technical reporting.
Refurbished Sales
Certified refurbished Apple and Android devices with six-month warranty. Stock includes iPhones, iPads, MacBooks and Samsung Galaxy devices. All units undergo rigorous testing and cosmetic refurbishment. Includes data wiping certification and software updates to ensure like-new performance at discounted prices.
Questions
What devices can you repair?
We repair all major smartphone brands (iPhone, Samsung, Huawei), tablets (iPad, Android), and computers (Mac, PC). This includes screen repairs, battery replacements, water damage recovery, and complex motherboard issues.
How quickly can you fix my device?
Most common repairs like screen replacements take 1-3 hours. More complex issues requiring component-level repairs typically take 1-9 days depending on part availability and repair complexity.
Do you offer warranties on repairs?
Yes, all repairs come with minimum 90-day warranty. Screen repairs include lifetime warranty on replacement parts. Warranty covers both components and labour for complete customer peace of mind.
Can you recover data from damaged devices?
Our specialists can often recover data from physically damaged devices. We offer both standard data transfer services and advanced recovery from failed storage components using specialist equipment.
Do you sell replacement parts?
We retail premium replacement parts including screen assemblies, batteries, and charging ports. All parts are tested for compatibility and performance to ensure reliable, long-lasting repairs when installed by our technicians.
Are your technicians qualified?
Our team holds multiple industry certifications including Apple and Samsung repair accreditations. Technicians undergo continuous training to maintain expertise with the latest device technologies and repair methodologies.
