Business Details
25 Years
experience
Emergency
services
Cloud & IT Services for Modern Businesses
Hosting Systems has been a trusted provider of cloud and telecommunications solutions since 2001. Our team of experts specialises in delivering innovative cloud technologies, VoIP phone systems, and managed IT services tailored to businesses of all sizes. With over 24 years of experience, we combine technical expertise with a client-centric approach, ensuring all solutions align with individual business needs. Our ISO-certified datacentre in Manchester and UK-based support team guarantee data security and rapid response times.We pride ourselves on transparent pricing, no long-term contracts, and a commitment to resolving issues efficiently, even those beyond our direct responsibility. Our 24/7 monitoring ensures uninterrupted service, while our flexible solutions adapt to evolving business requirements. Backed by numerous five-star reviews highlighting exceptional customer service and cost-effective solutions, we maintain a reputation for reliability and innovation in the telecommunications sector.
Services
VoIP Phone Systems
Cloud Backup
Managed Servers
IT Support
Network Connectivity
Virtual Desktops
Business Mobiles
Website Design
E-Commerce Solutions
AI Software Development
Details
- Year established: 2001
Highlights and features
- 24 years of expertise in cloud technology solutions
- UK-based support team with rapid response times
- ISO-certified datacentre in Manchester for secure data storage
- Flexible solutions tailored to specific business requirements
- 24/7 monitoring and emergency service availability
Associations and certifications
- ISO 9001
What people say
Fantastic service
Highly recommend
Cost-effective solutions
Rapid response times
Exceptional support
Services
VoIP Phone Systems
Our VoIP solutions enable businesses to transition from traditional landlines to flexible cloud-based phone systems. These systems support remote working, offer advanced features like email voice messages, and ensure crystal-clear call quality. Clients benefit from cost savings compared to traditional providers, with no long-term contracts required. The service includes seamless number porting and 24/7 technical support.
Cloud Backup
We provide secure offsite cloud backup solutions to safeguard business-critical data. Our systems automate regular backups, ensuring rapid recovery in case of data loss or system failures. The service includes encryption for security compliance and scalable storage options. Clients receive monitoring alerts and support for customised backup schedules tailored to operational needs.
Managed Servers
Our managed server solutions offer businesses dedicated cloud infrastructure with full technical support. Services include server configuration, performance monitoring, and security updates. Clients benefit from high uptime guarantees and scalable resources to match business growth. The service integrates with existing IT environments and includes 24/7 issue resolution by our technical team.
IT Support
We provide comprehensive IT support covering system migrations, troubleshooting, and ongoing maintenance. Our UK-based team resolves issues within minutes, with average call answer times under 10 seconds during business hours. Support includes hardware procurement advice, software integration, and training. Clients receive proactive monitoring to prevent potential system disruptions.
Network Connectivity
Our connectivity services ensure reliable internet access for business operations. Solutions include leased lines, broadband upgrades, and failover systems for uninterrupted connectivity. We specialise in supporting rural businesses with limited infrastructure options. The service includes network configuration and optimisation for cloud-based applications and remote working requirements.
People
Alastair Bates
Managing Director
With over 24 years leading Hosting Systems, Alastair Bates has established the company as a trusted cloud technology provider. He oversees strategic direction while maintaining a hands-on approach to client relationships. His leadership focuses on ethical business practices and technical innovation.
Josh Barnett
Technical Support Specialist
Josh Barnett has been instrumental in delivering exceptional technical support for five years. Clients consistently praise his responsiveness and problem-solving skills. He specialises in VoIP system implementations and provides ongoing support for complex client requirements.
Questions
What cloud services do you offer?
We provide VoIP phone systems, cloud backup, managed servers, virtual desktops, and network connectivity solutions tailored to business needs.
Are your support team UK-based?
Yes, our technical support team operates from Stoke-on-Trent, Staffordshire, with all calls answered within 10 seconds during business hours.
Can I keep my existing phone number?
Yes, we ensure seamless porting of existing numbers during VoIP system implementation without service interruptions.
Do you offer 24/7 technical support?
Our team monitors systems 24/7 and provides immediate assistance for critical issues, with guaranteed rapid response times.
What security measures are included?
We use ISO-certified datacentres in Manchester and implement encryption protocols to ensure data protection and regulatory compliance.
Are there long-term contracts?
No, we offer flexible monthly rolling contracts with no exit fees or long-term commitments required.
