Business Details
14 Years
experience
Emergency
services
Global Port Agency & Marine Services
Inchcape Shipping Services UK operates as a global leader in port agency, marine services, and digital solutions. With a physical presence in over 2,200 ports worldwide, we combine local expertise with a robust global network to deliver tailored services across diverse sectors including tanker, dry bulk, cruise, and offshore operations. Our team of 3,200+ employees leverages cutting-edge technology like the OneCape digital platform to provide end-to-end port operation management, ensuring transparency and data-driven decision-making. Established with a vision to connect global trade seamlessly, we prioritise client-centric solutions, offering 24/7 support for emergency services and maintaining strict compliance with international standards.Our commitment to innovation is demonstrated through strategic partnerships, such as with Ambrey for risk intelligence, and continuous expansion of our service footprint, including recent openings in Las Palmas. With 250+ offices across 60 countries, we serve world-leading clients in oil, container shipping, government sectors, and more, ensuring safe, efficient maritime operations wherever our clients operate.
Services
Port Agency
Marine Services
OneCape Digital Solutions
Machinery Services
Project Logistics
Dry Docking
Crew Logistics
Bunker Agency
Canal Transit
Husbandry Services
Details
- Year established: 2012
Highlights and features
- We operate in 2,200 ports across 60 countries with local expertise
- Our 3,200+ employees provide 24/7 emergency response capabilities
- We implement patented OneCape digital platform for port operations
- Our team handles 10,000+ cruise ship calls annually
- We maintain strict compliance with international maritime standards
What people say
Excellent global coverage
Reliable emergency response
Innovative digital tools
Experienced local teams
24/7 operational support
Services
Port Agency
We provide comprehensive port agency services for all vessel types globally. Our local experts handle full port operations including cargo logistics, crew changes, and regulatory compliance. With 250+ offices worldwide, we ensure smooth port calls through dedicated 24/7 support and established relationships with port authorities. Our services cover financial management, protective agency, and outsourced solutions through service centre hubs.
Marine Services
Our specialist marine services include machinery maintenance, surveying, and project management. We handle spare parts logistics and consumables delivery with technical expertise across vessel types. Emergency response teams provide 24/7 support for critical operations, while our digital platform offers real-time visibility for improved decision-making in maritime operations.
OneCape Digital Solutions
The OneCape platform delivers end-to-end port operation management through digital automation. It provides real-time tracking of cargo and vessels, financial transparency, and operational control across global ports. This intuitive system enhances decision-making with data analytics while maintaining compliance with international maritime regulations through centralised management.
Cruise Services
We manage over 10,000 cruise ship calls annually across 800 ports. Our services include port agency coordination, crew logistics, shore excursions, and regulatory compliance. With dedicated cruise consultants, we handle itinerary planning, ground operations, and emergency response for major cruise lines worldwide.
Dry Bulk Handling
Our dry bulk services cover port coordination, cargo surveying, and regulatory compliance across global trade routes. We optimise voyage procedures through experienced port agency teams and documentation specialists. The service includes 24/7 canal transit support and risk mitigation strategies for bulk cargo operations.
People
Jaya Desai
VP, Marine Services
Jaya Desai leads marine services operations with extensive maritime industry experience. She oversees global service delivery, focusing on technical excellence and client satisfaction across 2,200 ports worldwide.
Jonas Teisner
VP, Global Operational Excellence
Jonas Teisner drives operational improvements across Inchcape's global network. With deep maritime expertise, he implements best practices to enhance service quality and efficiency in port operations.
Questions
What maritime services does Inchcape offer?
We provide port agency, marine services, machinery maintenance, project logistics, and digital solutions through our OneCape platform.
How many ports do you cover globally?
Our network spans 2,200 ports across 60 countries with 250+ offices worldwide.
Do you offer 24/7 emergency support?
Yes, we provide 24/7 emergency response services for critical maritime operations.
What digital tools do you provide?
Our OneCape platform offers real-time port operation tracking, financial transparency, and data analytics.
Which industries do you serve?
We support oil, cruise, container shipping, government, and offshore energy sectors globally.
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