Business Details
Your Gateway to Global Travel from East Midlands Airport
As a leading international gateway, we specialise in connecting passengers to global destinations with efficiency and comfort. Our airport combines modern facilities with comprehensive travel services, including competitive parking options, duty-free shopping, and dedicated assistance for all passengers. With a focus on innovation, we offer FastTrack security, premium lounges, and seamless connections to over 100 destinations worldwide. Our team prioritises passenger satisfaction through reliable operations, clear communication, and continuous improvements to terminal amenities.We maintain partnerships with major airlines and transport providers to ensure smooth journeys from check-in to departure. Sustainability and security remain central to our operations, evidenced by Park Mark-approved parking facilities and eco-conscious initiatives. For over four decades, we have served as a trusted hub for leisure and business travellers, offering flexible booking options and 24/7 customer support to address inquiries promptly.
Services
Flight Bookings
Pre-booked Parking
Duty-Free Shopping
Airport Lounges
Assisted Travel
Car Hire Services
Security Screening
FastTrack Access
Terminal Dining
Baggage Assistance
Highlights and features
- We offer up to 76% savings on pre-booked parking with free cancellation.
- Our airport provides 24/7 assisted travel support for passengers with special needs.
- We operate direct flights to 100+ destinations across Europe and beyond.
- Our terminal features FastTrack security lanes to reduce waiting times.
- We maintain partnerships with leading airlines and hotel providers for seamless bookings.
Associations and certifications
- Park Mark
Services
Flight Bookings
We provide access to over 100 international destinations through partnerships with major airlines. Our booking system offers competitive pricing and flexible cancellation options. Passengers benefit from direct flight availability to popular leisure and business locations across Europe and beyond.
Pre-booked Parking
Our Park Mark-approved facilities offer short and long stay options with shuttle buses to terminals. Pre-booking guarantees space reservations and provides savings up to 76% compared to on-the-day rates. All vehicles remain in secured, monitored compounds during parking periods.
Duty-Free Shopping
Travel retail options include fragrance, spirits, and luxury goods with tax-free pricing. Exclusive offers available for pre-orders and in-terminal purchases. Shoppers enjoy competitive pricing on international brands across multiple store locations.
Assisted Travel
Special assistance services cater to passengers with reduced mobility and special needs. Trained staff provide terminal navigation and boarding support with prior booking arrangements. Facilities include accessible lounges and priority security lanes.
FastTrack Security
Eligible passengers can access expedited security lanes to reduce waiting times. The service operates during peak hours with dedicated lanes for premium ticket holders and frequent flyers. Booking available through airline partners.
Questions
How do I pre-book airport parking?
Visit our website to reserve parking online up to 76% cheaper than drive-up rates with free cancellation.
What assistance options exist for passengers with disabilities?
Our dedicated assistance team provides support from check-in to boarding with prior booking required.
Can I access airport lounges without a flight booking?
Lounge access requires a valid flight booking or day pass purchase for non-travellers.
What security procedures should I expect?
Passengers undergo standard security screening with FastTrack lanes available for expedited processing.
Are there child-friendly facilities at the airport?
Yes, we provide play areas, baby-changing facilities, and family-friendly dining options in terminals.
