Business Details
46 Years
experience
Global Logistics Software Solutions
We are a global leader in logistics and supply chain management technology, delivering innovative cloud-based solutions that optimize productivity, performance, and security. Our platform combines the world's most expansive logistics network with comprehensive trade intelligence to streamline operations across industries. With decades of experience, we provide B2B connectivity, customs compliance, transportation management, and e-commerce fulfillment tools trusted by businesses worldwide. Our solutions digitize supply chains, automate regulatory processes, and enhance cross-border trade efficiency while maintaining strict compliance with international regulations. Through strategic route planning, real-time visibility, and advanced analytics, we empower organizations to reduce costs, improve delivery accuracy, and scale operations sustainably.Our customer-centric approach is demonstrated through proven success stories across retail, manufacturing, and logistics sectors, supported by dedicated professional services and 24/7 technical support. As pioneers in logistics technology, we continuously invest in research and development to address emerging industry challenges, including sustainability initiatives and AI-driven compliance solutions. Our commitment to excellence is reflected in our global user base, industry partnerships, and recognition as a trusted advisor in supply chain innovation.
Services
B2B Connectivity
Customs Compliance
Transportation Management
E-commerce Fulfillment
Trade Intelligence
Route Optimization
Warehouse Automation
Export Classification
Details
- Year established: 1980
Highlights and features
- We offer 30+ years of specialized expertise in logistics technology and global trade compliance
- Our patented AI Assist reduces trade compliance false positives by 60%
- We provide real-time visibility across 170+ countries through our global logistics network
- Our solutions automate compliance with 50,000+ international trade regulations
- We maintain 99.9% system uptime with enterprise-grade cloud infrastructure
Services
B2B Connectivity & EDI
Our B2B connectivity solutions enable seamless electronic data interchange between trading partners. This technology automates document exchange processes including purchase orders, invoices, and shipping notifications. By implementing our integrated EDI and Web EDI platforms, businesses reduce manual data entry errors by up to 90% while maintaining compliance with international trade regulations.
Customs Compliance
We provide comprehensive customs compliance solutions that automate regulatory filings and documentation. Our systems handle security filings, customs declarations, and export license management across 170+ countries. By integrating real-time tariff classification and denied party screening, our technology reduces compliance risks while accelerating cross-border shipments through customs checkpoints.
Transportation Management
Our transportation management systems optimize freight operations across all modes of transport. The platform offers route planning, carrier selection, and shipment tracking capabilities. With real-time visibility and analytics, businesses improve on-time delivery rates by up to 35% while reducing transportation costs through intelligent load optimization and capacity matching.
E-commerce Fulfillment
Our e-commerce solutions streamline order processing from listing to delivery. The platform automates inventory management, warehouse operations, and multi-carrier shipping. With integrated demand forecasting and replenishment tools, businesses scale their online operations efficiently while maintaining 99% inventory accuracy through automated stock tracking and bin-level management.
Global Trade Intelligence
We deliver actionable trade intelligence through comprehensive data analytics. Our platform tracks global shipping patterns, tariff changes, and regulatory updates in real-time. Businesses leverage this intelligence for market expansion strategies, supplier risk assessment, and landed cost calculations, enabling data-driven decisions that improve profit margins by up to 20%.
Questions
What logistics industries does Descartes specialize in?
We serve retail, manufacturing, transportation, field service, and e-commerce sectors with tailored logistics solutions.
How does Descartes handle international customs compliance?
Our systems automate customs declarations, security filings, and export controls across 170+ countries with real-time regulatory updates.
Can your platform integrate with existing ERP systems?
Yes, our solutions integrate with major ERP platforms through standardized APIs and data exchange protocols.
Do you offer real-time shipment tracking capabilities?
Our multimodal tracking consolidates data from carriers and customs agencies for complete shipment visibility.
How does your AI technology improve trade compliance?
Our AI Assist reduces screening false positives by 60% through intelligent pattern recognition and data matching algorithms.
What support options are available for customers?
We provide 24/7 technical support, professional services, and comprehensive training programs for all our solutions.
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