Business Details
36 Years
experience
Expert Telemarketing Services in Brighton
Since 1990, we have specialised in delivering unscripted telemarketing and telesales solutions, supported by comprehensive pre- and post-sales telephone research and compliance services. Our expertise spans lead generation, appointment setting, and data management, tailored to meet the dynamic needs of global enterprises. With over 220 dedicated seats, we combine agile methodologies with sector-specific knowledge to drive revenue growth for clients across regulated industries. Our multilingual capabilities, rooted in Brighton, enable us to connect with international markets effectively. As an FCA-authorised business, we prioritise regulatory compliance and maintain partnerships with the Market Research Society to ensure data accuracy and ethical practices.Our success is evidenced by 120+ client testimonials and case studies demonstrating measurable outcomes in lead conversion and customer insight. We invest in staff development to maintain a team of motivated professionals who deliver proactive management and credible client interactions. Our scalable services support blue-chip organisations seeking to enhance market penetration through targeted telemarketing campaigns and strategic account-based marketing initiatives.
Services
Lead Generation
Appointment Setting
Telesales
Data Cleansing
Market Research
Compliance Services
Details
- Year established: 1990
Highlights and features
- We have over 30 years of experience in telemarketing and sales.
- Our team consists of certified experts with extensive sector experience.
- We offer multilingual services to reach global markets.
- We guarantee compliance with regulatory standards.
- We have a proven track record with 120+ client testimonials.
Associations and certifications
- Market Research Society
- Financial Conduct Authority (FCA)
What people say
Proven track record
Expert team
Global reach
Compliance focus
Client testimonials
Services
Lead Generation
Our lead generation services utilise targeted telemarketing campaigns to identify qualified prospects for B2B clients. With trained specialists and data-driven methodologies, we connect businesses with decision-makers across regulated industries. Our approach combines market research insights with compliance frameworks to ensure high-conversion outcomes.
Telesales
We provide flexible telesales solutions for transactional and complex sales cycles. Our team executes outbound campaigns aligned with client objectives while maintaining compliance with FCA regulations. Services include product promotion, appointment booking, and nurturing prospects through tailored communication strategies for global organisations.
Market Research
Our market research services deliver actionable intelligence through telephone surveys and data analysis. Specialising in pre-sales and post-sales research, we help clients understand customer behaviour, improve satisfaction, and refine marketing strategies. Multilingual capabilities support international data collection and interpretation.
Data Cleansing
We enhance data quality through cleansing and enrichment processes to improve lead accuracy. Our services ensure databases remain compliant with GDPR standards while optimising targeting capabilities. Clean datasets directly contribute to higher conversion rates and more effective sales outreach campaigns.
Compliance Services
As an FCA-authorised business, we provide compliance solutions to meet regulatory requirements. Our services include treating customers fairly (TCF) assessments, audit preparation, and policy implementation. We help clients maintain ethical standards while reducing legal risks in telemarketing operations.
Questions
What telemarketing services do you offer?
We provide lead generation, appointment setting, telesales, data cleansing, and compliance services tailored to B2B clients across regulated industries.
Are your services compliant with UK regulations?
Yes, we are FCA-authorised and adhere to GDPR standards, ensuring all telemarketing activities meet regulatory requirements.
Do you support international clients?
Our multilingual team in Brighton offers services in multiple languages to support global market research and sales initiatives.
How do you ensure data quality?
We implement rigorous data cleansing and enrichment processes to maintain accurate, up-to-date databases for targeted campaigns.
What sectors do you specialise in?
We work with clients in regulated industries including technology, finance, healthcare, and professional services.
