Business Details
23 Years
experience
Your Trusted Partner for Software & AI Solutions
Established in 2003, Switchplane has built a reputation as a trusted partner in custom software engineering and AI solutions. Our team of 14 skilled professionals operates remotely from Eastbourne, UK, serving SMEs across diverse sectors including manufacturing, construction, and insurance. We employ Agile Scrum methodologies to deliver scalable solutions, prioritising transparency, accountability, and sustainability. Our core values guide every project, ensuring client-centric outcomes that drive meaningful change. With over 20 years' experience, we combine technical expertise with a pragmatic approach to solve complex business challenges. Our commitment to innovation is matched by our dedication to environmental and social responsibility, evidenced by initiatives like planting 12,000 trees.We maintain partnerships with clients through open communication, iterative development, and a focus on measurable ROI. Our case studies demonstrate successful implementations that improve operational efficiency, customer service, and employee experience. As industry leaders, we continuously adapt to technological advancements, helping businesses harness AI and data-driven insights. Our transparent metrics and client testimonials underscore our authority in delivering tailored software solutions that align with evolving business needs.
Services
Custom Software Development
AI Integration
Agile Consultancy
Mobile App Development
Data Dashboards
Process Automation
Web Platforms
Technical Support
Business Analysis
Cloud Solutions
Details
- Year established: 2003
Highlights and features
- We have 20+ years' experience delivering software solutions for SMEs
- Our in-house team of 14 experts uses proven Agile Scrum methodologies
- We prioritise transparency with open project metrics and progress tracking
- Our sustainability initiatives include planting 12,000 trees to date
- We specialise in sector-specific solutions for manufacturing, construction, and insurance
Services
Custom Software Development
We create bespoke software solutions that address specific business challenges. Our developers build scalable applications using modern technologies, ensuring seamless integration with existing systems. Clients benefit from improved operational efficiency and customised functionality that aligns with their unique workflows and growth objectives.
AI Integration
Our AI implementation services help businesses leverage machine learning and automation. We develop intelligent systems that enhance decision-making processes, optimise resource allocation, and improve customer interactions. Solutions include predictive analytics, chatbots, and process automation tailored to specific industry requirements.
Agile Consultancy
We implement Agile Scrum frameworks to deliver iterative development cycles. This approach enables regular feedback loops, adaptive planning, and continuous improvement throughout the project lifecycle. Clients receive functional software increments every two weeks with transparent progress tracking.
Mobile App Development
We develop cross-platform mobile applications that enhance business operations and customer engagement. Our apps feature intuitive interfaces, secure data handling, and integration with backend systems. Solutions range from internal productivity tools to consumer-facing platforms with real-time functionality.
Data Dashboards
Our custom dashboards provide real-time business intelligence through visual data representation. We implement interactive reporting systems that enable informed decision-making. Features include KPI tracking, performance metrics visualisation, and automated data aggregation from multiple sources.
People
Joel Fielder
Director
Co-founder with 20+ years' software development experience. Leads technical strategy and innovation at Switchplane. Committed to Agile methodologies and sustainable business practices that deliver measurable client value through technology solutions.
Tom Fielder
Director
Co-founder responsible for operational excellence and client relationships. Brings extensive industry knowledge to project delivery. Focuses on maintaining high technical standards while ensuring solutions align with clients' strategic business objectives.
Sarah Cronk
Client Services Director
Manages new client acquisitions and existing account strategy. With deep sector knowledge, she ensures client needs are translated into effective software solutions. Specialises in understanding business challenges to deliver tailored technology interventions.
Donna Fielder
Business Development Director
Oversees referral programmes and event management. Focuses on expanding Switchplane's network through strategic partnerships. Coordinates media relations and industry engagement initiatives to strengthen the company's market presence.
Questions
What industries do you specialise in?
We work with manufacturing, construction, insurance, travel, e-commerce, and social enterprise sectors. Our experience spans diverse business sizes and operational requirements.
How do you ensure project success?
We use Agile Scrum methodology with two-week sprints, regular feedback loops, and transparent progress tracking to ensure alignment with client objectives.
Do you outsource development work?
No, we have an in-house team of 14 experienced developers who handle all aspects of your project from concept to delivery.
How do you handle sustainability?
We maintain three core values including environmental responsibility, having planted 12,000 trees to date and implementing eco-conscious business practices.
Can you help with AI implementation?
Yes, we specialise in integrating AI solutions that enhance business processes, including predictive analytics, automation, and intelligent data management systems.
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