Business Details
23 Years
experience
Emergency
services
Trusted IT Support & Computer Repair Services in Newcastle
Established in 2003 by Richard Hammond and Paul Hodgson, Computer Force has evolved from a door-to-door IT service to a trusted provider with a physical repair centre in Forest Hall. Our team combines formal qualifications with practical experience to deliver tailored IT solutions for businesses and individuals across Newcastle upon Tyne and surrounding areas. Specialising in computer repairs, business IT support, and technology project management, we prioritise reliability, impartial advice, and prompt service.With a focus on customer satisfaction, we offer both walk-in and home visit options, supported by a comprehensive stock of essential IT components. Our reputation for technical expertise and personalised service has been built through over two decades of addressing diverse technology challenges for regional clients.
Services
PC Repair
Business IT Support
IT Project Management
Computer Upgrades
Document Scanning
Details
- Year established: 2003
Highlights and features
- Experienced team with over 20 years of local expertise
- Prompt, dependable service with same-day problem resolution
- Comprehensive IT solutions for both businesses and individuals
- Locally-based engineers familiar with regional technology needs
- Free initial advice and impartial equipment upgrade recommendations
Services
PC Repair
Our fully-equipped repair centre diagnoses and fixes all types of IT problems with quick turnaround times. Qualified engineers provide free advice and quotations for hardware/software issues, including virus removal and system crashes. Customers can bring equipment directly to our Forest Hall location for immediate attention.
Business IT Support
We offer reactive and contractual IT support for regional businesses, covering network management, email systems, and equipment installation. Our engineers provide same-day solutions for SMEs and larger organisations across Newcastle and surrounding areas. Services include system maintenance, cybersecurity, and technology infrastructure upgrades.
IT Project Management
We design and implement custom technology systems including stock control, digital tills, and CRM software. Our solutions enhance business efficiency through tailored digital infrastructure. The team manages full project lifecycles from analysis to deployment, ensuring seamless integration with existing operations.
Computer Upgrades
Our engineers assess and enhance computer performance through hardware upgrades and software optimisation. Services range from memory expansions to complete system overhauls, with impartial advice on cost-effective improvements. Free consultations help customers decide whether upgrades will meet their specific requirements.
Home Visit Repairs
Qualified engineers provide home visits for domestic computer issues including internet connectivity, virus removal, and network setup. Available Monday-Friday 9am-5:30pm with prompt callout arrangements. Service covers Newcastle upon Tyne and surrounding areas like Blyth and Hexham.
People
Richard Hammond
Co-Founder
Co-founder with over 20 years of IT experience, specialising in business technology solutions and system integration. Holds formal qualifications in computer science and extensive practical knowledge of regional business needs.
Paul Hodgson
Co-Founder
Co-founder and technical director with expertise in computer engineering and network infrastructure. Combines formal IT qualifications with hands-on experience in delivering reliable technology solutions for local businesses.
Questions
What areas do you serve for onsite IT support?
We cover Newcastle upon Tyne, Forest Hall, Blyth, Hexham, and Team Valley for business and home visit services.
Do you offer same-day computer repairs?
Yes, most issues are resolved within the same day through our walk-in repair centre or onsite visits.
Can you help with business IT system upgrades?
We specialise in upgrading business technology infrastructure including networks, software systems, and cybersecurity measures.
Are your engineers qualified for technical repairs?
Our team consists of formally qualified IT professionals with over 20 years combined experience in technology solutions.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers for our IT services and computer repair work.
