Business Details
36 Years
experience
Emergency
services
Your Trusted GP Practice in Newcastle upon Tyne
Lane End Surgery has been serving the Benton community in Newcastle upon Tyne since its establishment in 1990. Originally developed from a long-standing husband-and-wife partnership practice operating from their home, the surgery has evolved into a modern facility while retaining a homely, informal atmosphere. Our team of experienced GPs and healthcare professionals provides comprehensive primary care services, including routine consultations, vaccinations, chronic disease management, and emergency care referrals. We prioritise patient-centred care through accessible services like online appointment booking, repeat prescription management via the NHS App, and extended evening appointments.Registered with the Care Quality Commission, we maintain rigorous standards of safety and quality. Our commitment to community health is reflected in initiatives like patient participation programs and partnerships with local care organisations. We offer tailored support for carers, manage long-term conditions like diabetes, and provide essential health education resources. Through our structured appointment system and telephone advice service, we ensure timely access to medical care while maintaining continuity with our patients' medical histories.
Services
GP Consultations
Vaccinations
Repeat Prescriptions
Chronic Disease Management
Emergency Care Referrals
Childhood Immunisations
Carers Support
Online Services
Home Visits
Telephone Advice
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of continuous community healthcare experience
- Our practice combines modern facilities with personal, patient-centred care
- We provide extended evening appointments for working patients
- Our team includes GPs with specialist interests in chronic disease management
- We maintain CQC registration for quality and safety assurance
Associations and certifications
- Care Quality Commission
Services
GP Consultations
Our experienced GPs provide comprehensive medical consultations for acute and chronic conditions. Patients can book same-day or pre-bookable appointments with flexibility to see preferred doctors when possible. We maintain continuity of care through access to complete medical records.
Vaccinations
We deliver NHS vaccination programs including annual flu jabs, pneumococcal protection, shingles prevention, and childhood immunisations. Special clinics cater to at-risk groups with trained healthcare professionals administering vaccines safely.
Repeat Prescriptions
Manage regular medications through multiple convenient ordering methods: NHS App, telephone, online services, or in-person. Allow two working days for processing with electronic prescriptions sent directly to nominated pharmacies.
Emergency Care
Access urgent medical assistance through same-day appointments or NHS 111 out-of-hours service. Home visits available for patients with genuine medical inability to attend, with priority triage for critical cases.
Carers Support
We identify carers in patient records to provide tailored support, including emergency care plans, local carer centre referrals, and access to respite services. Our dedicated Carers Champion offers specialist guidance and resources.
People
Dr Caroline Sprake
GP
Experienced GP providing comprehensive medical care with special interest in women's health. Available for consultations Monday, Tuesday, and Friday mornings.
Dr Meenu Amonkar
GP
Skilled GP offering patient-centred care with availability for appointments Wednesday and Thursday mornings and afternoons.
Dr Laura McManus
GP
Compassionate GP with expertise in chronic disease management, available across multiple days for both morning and afternoon consultations.
Pauline Raisbeck
Carers Champion
Dedicated support contact for carers, providing guidance on local resources, emergency planning, and accessing respite care services.
Dr Intisaar Fazal
GP
Experienced medical practitioner offering consultations with particular availability for morning appointments on Mondays and Wednesdays.
Questions
How do I book a GP appointment?
Book appointments via our telephone system 8:30am-12:30pm and 2:00pm-6:00pm Mon-Fri, or use the NHS App for online booking.
What emergency care options are available?
For urgent out-of-hours care, contact NHS 111. Home visits are available for patients unable to attend the surgery.
Can I order repeat prescriptions online?
Yes, use the NHS App or our online services to order repeat prescriptions and choose pharmacy collection.
What vaccination services do you offer?
We provide flu, pneumococcal, shingles, and childhood immunisations, with special clinics for at-risk groups.
Do you offer evening appointments?
Yes, we have pre-bookable evening appointments on Tuesdays from 6:30pm-8:00pm for working patients.
How can carers access support?
Complete our carer referral form or contact our Carers Champion Pauline Raisbeck for tailored support and local resources.
