Business Details
Expert IT Support in Newcastle
Established in Newcastle since 1862, Van Der Velde has evolved from typewriter services to become a leading provider of IT solutions in the North of England. With over 25 years of dedicated IT industry experience, we combine cutting-edge technology with a service-driven approach to meet our clients' evolving needs. Our partnerships with industry leaders like Dell, HP, and Microsoft enable us to deliver comprehensive IT solutions, from infrastructure design to hardware repair. We prioritise long-term client relationships over aggressive sales tactics, ensuring tailored advice and support for desktops, servers, cloud services, and disaster recovery. Our team of engineering specialists provides nationwide support across multiple sites, with expertise in resolving issues even for obsolete equipment.As a locally owned business, we maintain a hands-on approach to customer service, offering flexible support contracts and free initial consultations. Our commitment to quality is reflected in our ability to adapt to client requirements while maintaining technical excellence. We specialise in IT relocation, managed services, and NHS rollout projects, supported by an in-house repair centre for major hardware brands. Our 24/7 availability ensures prompt resolution of critical IT issues, backed by decades of experience in maximizing clients' IT investments. This combination of heritage, technical expertise, and customer-centric values has established us as trusted IT partners in the region.
Services
IT Support
Server Solutions
Cloud Services
Hardware Repair
Disaster Recovery
Managed Services
Infrastructure Design
NHS Rollouts
IT Consultancy
Device Management
Highlights and features
- We have over 25 years of IT support experience since 1979
- Our team includes certified engineering specialists
- We provide nationwide support across five client sites
- We maintain manufacturer accreditations with Dell, HP, and Microsoft
- Our in-house repair centre handles major hardware brands
Associations and certifications
- DELL
- HP
- Microsoft
What people say
Excellent sales service
Competence with technologies
Second to none server support
Quick problem resolution
Reliable support for obsolete equipment
Services
IT Support
Our IT support covers desktops, laptops, servers, and peripherals across multiple business locations. With certified engineers and manufacturer partnerships, we provide hardware/software troubleshooting, system maintenance, and network optimisation. Clients benefit from tailored support contracts and rapid response times for critical business systems.
Server Solutions
We deliver comprehensive server management including installation, maintenance, and disaster recovery. Our expertise spans Microsoft networks, cloud integration, and on-premise solutions. Clients receive proactive monitoring, security updates, and scalable infrastructure planning to ensure business continuity.
Hardware Repair
Our in-house repair centre handles Dell, HP, and Microsoft hardware including servers, desktops, laptops, and printers. We offer component replacement, diagnostics, and maintenance for both current and legacy equipment, minimising downtime with rapid turnaround times.
Cloud Services
We implement cloud solutions including Microsoft 365, Exchange Online, and data security systems. Our services cover migration planning, integration with existing infrastructure, and ongoing support for hybrid cloud environments tailored to business requirements.
IT Consultancy
Our consultancy provides impartial advice on IT investments, infrastructure design, and system optimisation. We offer free initial assessments, cost-benefit analysis, and strategic planning to align technology with business growth objectives.
People
Steve Moseby
Managing Director
With extensive IT industry experience, Steve leads our service-driven approach, focusing on quality support and long-term client relationships without aggressive sales tactics.
Questions
What IT services does Van der Velde offer?
We provide server solutions, cloud services, hardware repair, disaster recovery, and nationwide IT support tailored to business needs.
Which manufacturers do you work with?
We maintain official partnerships with Dell, HP, Microsoft, and other leading technology manufacturers for comprehensive solutions.
Do you support obsolete equipment?
Yes, our technical expertise enables us to resolve issues with legacy systems and outdated hardware.
Are your services available nationwide?
We provide IT support across five sites nationwide, including NHS rollout projects and multi-location management.
What sets you apart from other IT providers?
Our combination of 150+ years heritage, manufacturer accreditations, and service-driven approach without hard-selling distinguishes us.
Do you offer emergency IT support?
While we don't operate 24/7, our team prioritises prompt resolution of critical IT issues during business hours.
