Business Details
25 Years
experience
Emergency
services
Expert Computer Repair Services
Established in 2001, JCD Computer Systems has built a reputation for delivering reliable and efficient computer repair services to both residential and business clients across Northamptonshire. Our team of certified engineers specialises in resolving technical issues through remote support, onsite visits, and workshop repairs, ensuring minimal downtime for our customers. We offer fixed-price diagnostics for common problems like virus removal and provide prompt home call-out services with transparent billing in 30-minute increments. With over two decades of experience, we combine technical expertise with a customer-centric approach, prioritising clear communication and practical solutions.Our services extend to Mac repairs, data recovery, cloud backup solutions, and IT tuition, ensuring comprehensive support for all technology needs. We maintain independence in our recommendations, focusing on clients' requirements rather than reseller incentives. Testimonials consistently highlight our professionalism, affordability, and ability to restore functionality to aging hardware without unnecessary replacements. Our commitment to quality is demonstrated through warranties on repairs and a satisfaction guarantee across all services.
Services
PC Repairs
Laptop Repairs
Remote Support
Onsite Visits
Mac Repairs
Virus Removal
Data Recovery
Cloud Backup
IT Tuition
Scam Protection
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in computer repairs
- We offer fixed price repairs for virus and malware cleaning
- We provide prompt home call-out services with 30-minute billing increments
- Our engineers hold certifications in major operating systems and hardware
- We guarantee replacement parts for at least 12 months
What people say
Prompt service
Friendly professional
Fantastic service
Great value
Highly recommended
Services
PC & Laptop Repairs
We diagnose and fix hardware and software issues for PCs and laptops, offering fixed-price diagnostics for common problems like virus infections. Our engineers use genuine replacement parts with minimum 12-month warranties. For complex repairs requiring workshop access, we ensure secure transportation and reinstallation of your equipment.
Remote Support
Our certified technicians provide instant remote diagnostics through secure screen-sharing connections. This service resolves software issues, configuration problems, and system optimisation needs within 20-minute sessions priced at 39.95. We guarantee no charge for initial problem identification if subsequent repairs require onsite visits.
Data Recovery
We specialise in retrieving lost data from failed storage devices using advanced recovery techniques. Our engineers handle physical drive failures, accidental deletions, and ransomware attacks. We offer cloud backup solutions starting at 36.50 annually to prevent future data loss incidents through automated protection systems.
Mac Repairs
Our Apple-certified technicians repair iMacs, MacBooks, and Mac Pros including screen replacements and performance upgrades. We offer 48-hour turnaround for MacBook screen repairs and one-week completion for iMac screen replacements. We also provide OS upgrade services and hardware performance enhancements through SSD installations.
IT Tuition
We deliver customised training sessions covering software applications, system maintenance, and cybersecurity practices. Our engineers teach practical skills like photo editing, spreadsheet management, and safe internet usage at your location. Sessions focus on building confidence with technology through hands-on instruction tailored to individual learning needs.
People
Andre
Senior Engineer
Certified hardware specialist with 15+ years' experience in PC and laptop repairs. Known for rapid diagnosis and clear communication, Andre excels at resolving complex technical issues while explaining processes in accessible terms to customers.
Dave
Network Specialist
Expert in connectivity solutions with decade-long experience handling business network installations and repairs. Dave specialises in resolving adapter issues and implementing secure business IT infrastructure solutions for local companies.
Ondree
Systems Engineer
Cloud technology expert managing data protection systems and remote support operations. Ondree implements backup solutions and performs critical system repairs, maintaining 99.8% customer satisfaction across five years of service delivery.
Kevin
Operations Manager
Lead technician overseeing workshop operations with 18 years' industry experience. Kevin coordinates complex repairs and custom builds, ensuring quality control across all hardware modifications and system upgrades.
Louie
Customer Support Lead
Senior advisor managing client relationships with emphasis on clear technical communication. Louie handles service coordination and quality assurance, maintaining consistent five-star ratings through transparent problem-solving approaches.
Questions
What computer repair services do you offer?
We repair PCs, laptops, and Macs for hardware faults, software issues, virus infections, and data recovery. Additional services include remote support, onsite visits, IT tuition, and cloud backup solutions.
How quickly can you fix my computer?
Simple repairs complete within 20 minutes remotely. Onsite visits arranged within 24 hours. Mac screen replacements take 48 hours (MacBook) or one week (iMac). Complex issues resolved within agreed timeframes.
Do you offer data backup services?
Yes, we provide automated cloud backup solutions starting at £36.50 annually, protecting against data loss from hardware failure, ransomware, or accidental deletion with enterprise-grade security.
Can you help with scam call protection?
We offer security consultations explaining scam tactics and implementing protective measures. This includes firewall configuration, anti-virus software installation, and staff training on identifying fraudulent communications.
What areas do you cover?
We serve all Northamptonshire locations including Northampton, Daventry, and Corby, plus surrounding areas like Kettering, Wellingborough, and Towcester, with free collection/delivery for workshop repairs.
