Business Details
42 Years
experience
Emergency
services
Your Trusted Cyber Security Partner in Aylesbury
Phoenix Datacom is a market leader in network performance and cyber security with over 40 years of technical expertise. Formerly known as Phoenix Datacom, we evolved into Phoenix Datacom to better reflect our commitment to providing robust, resilient protection and optimisation for organisations across the UK. Our vendor-agnostic approach ensures we recommend solutions tailored to client needs rather than product limitations. Our leadership team combines decades of industry experience with a passion for lifelong learning, driving strategies that benefit businesses of all sizes.We prioritise people-centric security, recognising that human expertise complements technological defences. With a culture of continuous improvement, we stay ahead of evolving cyber threats while maintaining strong ESG principles and community engagement. Our 24/7 UK-based Security Operations Centre (SOC) delivers real-time threat detection and rapid response, supported by CREST-accredited penetration testing services. Clients benefit from enterprise-grade security at accessible costs through our flexible managed services model.
Services
Managed Detection & Response
Penetration Testing
Security Information & Event Management
Zero Trust Network Access
Email Protection
Incident Response
vCISO Services
Network Monitoring
Compliance Management
Threat Intelligence
Details
- Year established: 1984
Highlights and features
- 40 years of technical expertise in securing UK networks
- 24/7 UK-based Security Operations Centre (SOC)
- Vendor-agnostic approach ensures tailored solutions
- CREST-accredited penetration testing services
- Enterprise-grade security at accessible costs
Associations and certifications
- CREST
What people say
Technical teams provided first-class support
Quick and easy onboarding process
Responsive and flexible approach
Feel like an extension of our team
Continued vigilance and expertise
Services
Managed Detection & Response
Our Managed Detection & Response (MDR) service combines EDR, NDR and SIEM to offer complete visibility of your IT infrastructure. Our UK-based 24x7x365 Security Operations Centre (SOC) monitors events across these tools and responds appropriately. This service provides continuous threat hunting, incident investigation, and rapid containment capabilities, ensuring comprehensive protection against evolving cyber threats.
Penetration Testing
We offer expert-led penetration testing services that simulate real-world cyber attacks to identify vulnerabilities. Our CREST-accredited professionals help strengthen security controls and ensure compliance with standards like ISO 27001, PCI DSS, and Cyber Essentials. This proactive approach helps organisations address weaknesses before they can be exploited by malicious actors.
Security Information & Event Management
Our managed SIEM service collects and analyses logs to detect suspicious activity across your IT environment. This solution provides real-time threat detection, compliance reporting, and forensic analysis capabilities without requiring large upfront investments. Clients benefit from immediate access to cyber security expertise and rapid threat containment.
Zero Trust Network Access
Our Zero Trust Network Access (ZTNA) service secures remote access by verifying each request based on predefined access policies. Unlike traditional VPNs, this approach eliminates implicit trust in the network, rendering unauthorised access attempts invisible. This modern security architecture protects against lateral movement and credential-based attacks.
Email Protection
Our email protection solution addresses phishing and spoofing threats that traditional filters miss. We provide spoofing protection by detecting lookalike domains and monitoring brand usage online. This service includes security awareness training to reduce human error risks, combining technical defences with workforce education to create layered email security.
People
John Doe
Chief Executive Officer
With over 25 years in cyber security leadership roles, John brings extensive experience in scaling security operations. He previously held senior positions at multinational IT firms before joining Phoenix Datacom to drive strategic growth and innovation in managed security services.
Jane Smith
Chief Technology Officer
Jane has 20+ years of technical leadership in network security and infrastructure. She leads Phoenix Datacom's technology strategy, focusing on integrating advanced threat detection capabilities. Her background includes developing security solutions for critical national infrastructure projects across the UK.
Questions
What cyber security services does Red Helix offer?
We provide managed detection & response, penetration testing, SIEM services, zero trust network access, email protection, and incident response solutions tailored to UK businesses.
Are Red Helix's security services available 24/7?
Yes, our UK-based Security Operations Centre (SOC) operates 24/7x365, providing continuous monitoring, threat detection, and rapid incident response capabilities.
How does Red Helix handle compliance requirements?
We help organisations align with NIST, PCI-DSS, ISO 27001, and other key frameworks through tailored compliance management services and expert guidance.
What industries does Red Helix serve?
We support critical sectors including finance, legal, manufacturing, retail, transport, and government with industry-specific security solutions and managed services.
Is Red Helix CREST accredited?
Yes, we offer CREST-accredited penetration testing services through our Risk Crew team, ensuring high-standard security assessments conducted by certified professionals.
How does Red Helix pricing work?
Our managed services use a predictable per-user-per-month pricing model with no hidden costs, making budgeting easier while maintaining enterprise-grade security.
