Business Details
28 Years
experience
Emergency
services
Expert Data Recovery Services in Portsmouth
Established in 1998, Dataquest International Ltd has become a trusted name in data recovery, operating from our dedicated workshop in Portsmouth. Our team combines decades of technical expertise with state-of-the-art tools to tackle even the most complex data loss scenarios, from physical drive failures to digital corruption. We specialise in recovering data from hard drives, SSDs, RAID arrays, and Apple devices, often succeeding where others have failed. Our commitment to transparency is evident in our fixed-cost pricing model, with no hidden fees or unexpected charges.Every recovery is handled in-house by our skilled engineers, ensuring strict data security and privacy. Customer testimonials highlight our exceptional success rates, rapid turnaround times, and the emotional relief we provide when recovering irreplaceable personal and business data. We pride ourselves on clear communication throughout the process, offering regular updates and technical explanations tailored to the client's understanding level.
Services
Hard Drive Recovery
SSD Data Recovery
RAID Array Recovery
Apple Device Recovery
Fire Damage Recovery
Water Damage Recovery
Mobile Data Recovery
USB Stick Recovery
Server Data Recovery
Emergency Recovery
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency data recovery services with immediate response
- All work carried out in-house by certified engineers in our secure facility
- Transparent fixed-cost pricing with no hidden fees or unexpected charges
- Proven success recovering data from drives deemed unrecoverable elsewhere
- Regular progress updates with clear technical explanations tailored to your understanding
What people say
Responsive and helpful
Great success rates
Excellent communication
Fast and efficient
Highly recommended
Services
Hard Drive Recovery
Specialised recovery for mechanical and electronic failures in traditional hard disk drives. Our engineers use cleanroom facilities to repair damaged components and extract data from failed platters. Clients benefit from our extensive experience with all major brands and models, achieving high success rates even with severe physical damage. This service is essential for businesses and individuals facing critical data loss from desktop or laptop hard drives.
SSD Data Recovery
Advanced recovery solutions for solid-state drives with controller failures, firmware corruption, or NAND chip damage. We employ specialist equipment to bypass encryption and reconstruct data from physically damaged SSDs. This service addresses the unique challenges of flash memory recovery, offering hope when other providers claim data is unrecoverable. Ideal for modern devices where traditional recovery methods fail.
RAID Array Recovery
Comprehensive recovery for complex RAID configurations, including NAS devices and server arrays. Our experts rebuild failed arrays and recover data from multiple drive failures, supporting all RAID levels and configurations. This service is crucial for businesses relying on network storage systems, minimising downtime and preventing permanent data loss in enterprise environments.
Apple Device Recovery
Specialist recovery for Apple products including iMacs, MacBooks, and iOS devices. We handle proprietary hardware challenges and firmware issues unique to Apple systems, with expertise in recovering data from Fusion Drives and encrypted Mac storage. This service caters to Apple users facing data loss from both consumer and professional-grade devices.
Emergency Recovery
24/7 priority service for critical data loss situations requiring immediate attention. Our emergency team works continuously to recover time-sensitive information, with dedicated resources for urgent cases. This service ensures rapid response and accelerated processing for businesses and individuals facing severe operational disruption from data loss.
People
John Wilson
Founder & Lead Engineer
With over 25 years in data recovery, John established Dataquest International Ltd after working at IBM testing hard drives. He specialises in cleanroom procedures and complex mechanical repairs, maintaining technical expertise while overseeing business operations. His Liverpool roots and technical passion shape the company's approachable, customer-focused ethos.
Dan Dilloway
Data Recovery Engineer
A dedicated recovery specialist since 2006, Dan handles RAID systems and Apple device recoveries. He manages the company website and blog, sharing technical knowledge while maintaining a Mac enthusiast's perspective. His dual role combines hands-on engineering with digital communication expertise.
Questions
What types of data recovery services do you offer?
We specialise in recovering data from hard drives, SSDs, RAID arrays, Apple devices, USB sticks, and storage media affected by physical damage, water/fire incidents, or digital corruption.
What is your success rate for data recovery?
With over 25 years of experience and advanced recovery techniques, we achieve exceptional success rates, often recovering data from drives that other companies have deemed unrecoverable.
How are your pricing structures determined?
We offer transparent fixed-cost pricing with no hidden fees. Costs are determined by the complexity of the recovery and are agreed upfront before any work begins.
Do you offer emergency data recovery services?
Yes, we provide 24/7 emergency recovery services with immediate response for critical data loss situations, prioritising urgent cases while maintaining our high recovery standards.
How do you ensure data security during recovery?
All recoveries are conducted in-house at our secure Portsmouth facility by trusted engineers, with strict privacy protocols to protect sensitive information throughout the process.
What is the typical turnaround time for recovery?
Turnaround varies by complexity, but we provide estimated timelines upfront. Emergency cases often complete within 24-48 hours, while complex recoveries typically take 5-10 working days.
