Business Details
40 Years
experience
Your Trusted Outdoor Retailer in Hereford
Established in 1986, Trekitt has grown from a family-owned business into a leading UK outdoor retailer while maintaining its core values. Our team of outdoor enthusiasts combines decades of industry experience with a passion for wild places to curate premium gear from trusted brands. We specialise in providing expert advice on walking, trekking, and mountaineering equipment, ensuring customers receive tailored recommendations for their adventures. Our commitment to quality extends to hands-on services like boot fitting and pack adjustments, delivered by knowledgeable staff with technical expertise.As part of Frilufts Retail Europe AB, we continue prioritising customer needs while supporting mountain rescue initiatives. Our operations demonstrate authoritativeness through partnerships with top outdoor brands and adherence to ethical business practices. We maintain transparency through clear communication channels and a 90-day returns policy, ensuring trustworthiness in every customer interaction.
Services
Outdoor Clothing
Footwear Sales
Rucksack Fitting
Tent Advice
Expedition Gear
Sleeping Bag Consultation
Climbing Equipment
Camping Gear
Gear Rental
Boot Fitting
Details
- Year established: 1986
Highlights and features
- 35 years of family-led outdoor retail expertise
- Specialist fitting services for boots and packs
- Curated selection from 80+ premium outdoor brands
- Supports Longtown Mountain Rescue Team operations
- Industry-leading 90-day returns policy
What people say
Expert product knowledge
Specialist fitting services
Competent staff
Quality brand selection
Services
Boot Fitting
Our expert fitters provide 45-minute appointments to ensure perfect footwear selection. Using technical knowledge of hiking and climbing requirements, we match foot shapes with appropriate brands like AKU and Meindl. Customers receive practical advice on break-in periods and maintenance.
Rucksack Fitting
Specialist pack fitting sessions optimise load distribution and comfort. Technicians adjust harness systems and hip belts to individual body shapes. Service includes load-testing demonstrations to ensure proper weight management during treks.
Expedition Consultation
Two-hour expert consultations for complex outdoor expeditions. Specialists recommend layered clothing systems, navigation tools, and survival equipment. Advice covers environmental preparation and gear reliability testing procedures.
Tent Advice
Hour-long sessions covering tent selection for different conditions. Experts demonstrate pitching techniques and weatherproofing features. Customers learn about seasonal suitability and pack-down procedures for various shelter types.
Sleeping Bag Consultation
30-minute appointments matching thermal requirements with sleeping bag specifications. Advisors explain fill power ratings and temperature ratings. Customers receive guidance on proper storage and maintenance practices.
People
Dave Cassidy
CEO
Leading Trekitt's strategic direction with extensive outdoor industry experience, overseeing operational excellence and customer service standards.
Mark Trepte
Commercial Director
Driving commercial growth while maintaining family business values, with hands-on experience in mountain rescue operations.
Paul Trepte
Advisor
Providing strategic guidance from 35 years of retail experience, ensuring continuity in product expertise and customer relations.
Ben Darby
Retail Assistant Manager
Managing in-store operations with practical knowledge of outdoor equipment, delivering specialist fitting services to customers.
Jacob Ritchie
Customer Service Manager
Overseeing support operations with technical product knowledge, ensuring prompt resolution of customer inquiries and equipment queries.
Questions
Do you offer specialist fitting services?
Yes, we provide boot fitting, rucksack adjustments, and other equipment fitting services by appointment.
Can I try gear before purchasing?
Our Hereford store allows equipment demonstrations including tent pitching and pack adjustments.
What return policy do you have?
We offer a 90-day returns period for all purchases with full refund options.
Do you support outdoor charities?
We sponsor Longtown Mountain Rescue Team's annual fundraising event and related initiatives.
Are appointments required for services?
While not mandatory, booking appointments ensures dedicated time with our specialist staff.
Videos
