Business Details
50+ Years
experience
Luxury Luggage & Suitcases in London
Established in 1923, Case Luggage has built a reputation as the UK's leading retailer of luxury luggage and travel accessories. Our heritage spans over a century, beginning in London's Piccadilly and expanding to iconic locations such as Harrods and Heathrow Airport. We curate an extensive collection of premium brands, including Tumi, Samsonite, Bric's, and Porsche Design, offering expert service to discerning travellers worldwide. Our flagship store at 170 Piccadilly remains a landmark destination, complemented by a seamless online shopping experience. With a focus on combining timeless design and functionality, we provide tailored advice to meet individual travel needs. Our commitment to quality is reflected in our 4.9/5 Trustpilot rating and a range of services, including free UK delivery and hassle-free returns.We pride ourselves on delivering exceptional customer experiences, both in-store and online, ensuring every journey begins with Case Luggage. Our team's expertise in luxury travel goods ensures clients receive informed recommendations, while our airport locations cater to last-minute travel essentials. As a family of brands, we continue to innovate while maintaining our legacy of excellence in travel retail.
Services
Cabin Luggage
Check-in Luggage
Designer Bags
Travel Accessories
Online Shopping
Details
- Year established: 1923
Highlights and features
- Over 100 years of expertise in luxury travel retail
- Curated selection of internationally recognised brands
- Expert product advice from knowledgeable staff
- Free UK delivery and hassle-free returns
- Iconic retail locations in London and airports
Services
Luxury Luggage Retail
We offer an exclusive range of luxury luggage from renowned brands like Tumi and Samsonite. Our collection combines premium materials with innovative design to meet the needs of frequent travellers. Each product undergoes rigorous quality checks to ensure durability and functionality.
Cabin Luggage Solutions
Our cabin luggage selection meets specific airline size regulations for major carriers including British Airways and easyJet. We provide expert guidance on choosing the perfect 56cm spinner or underseater bag for hassle-free air travel.
Travel Accessories
We supply premium travel accessories including TSA-approved locks, packing organisers, and laptop sleeves. Our range enhances travel convenience while maintaining sophisticated design aesthetics.
Online Shopping Service
Our website offers 24/7 access to the full product range with detailed specifications and size guides. Customers benefit from secure payment options and expert virtual assistance through live chat and email support.
In-Store Experience
Our physical stores in London's Piccadilly, Harrods, and Heathrow Airport provide immersive shopping experiences. Trained consultants offer personalised recommendations and hands-on product demonstrations for informed purchasing decisions.
Questions
Do you offer international shipping?
Yes, we ship worldwide with specific shipping information available on our website for international customers.
What is your return policy?
We offer free UK returns within 28 days (14 days for sale items) with exchanges processed through our customer service team.
How do I set my TSA lock combination?
Follow our step-by-step guide to reset your TSA lock using the factory default code and pinpoint button method.
Which airlines' size regulations do you meet?
We stock cabin luggage compliant with British Airways, easyJet, Ryanair, Virgin Atlantic, and other major carriers' size requirements.
Can I collect my order in-store?
Yes, we provide Reserve & Collect from our Gatwick and Heathrow airport stores for convenient pre-travel pickup.
What brands do you stock?
We carry premium brands including Tumi, Samsonite, Bric's, Porsche Design, and Ted Baker in our curated collection.
