Business Details
30 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts in Norwich
HGS Plumbing, Gas & Heating has been delivering expert plumbing and heating solutions across Norwich and Norfolk since 1996. Our Gas Safe registered engineers combine decades of experience with a commitment to reliability, offering services ranging from emergency repairs to boiler installations. We prioritise customer satisfaction through transparent communication, competitive pricing, and partnerships with local letting agencies.Our teams technical expertise and membership in trusted accreditation schemes ensure every job meets the highest standards. With over 30 years of local reputation, we remain dedicated to resolving plumbing and heating challenges efficiently while maintaining a friendly, approachable service.
Services
Boiler Servicing
Plumbing Repairs
Emergency Call-Outs
Landlord Certificates
Heating Installations
Details
- Year established: 1996
Highlights and features
- We have over 30 years of experience in Norfolk's plumbing and heating industry
- Our team provides 24/7 emergency call-outs during normal working hours
- We are accredited installers for Baxi, Worcester Bosch, and Vaillant boilers
- We partner with local letting agencies to ensure tenant satisfaction
- Our engineers offer transparent pricing with no hidden fees
Associations and certifications
- Gas Safe Register
- OFTEC
- Which? Magazine
- Norfolk County Council Trusted Trader Scheme
What people say
Fantastic service
Prompt professional service
Highly recommend
Efficient and polite
Excellent value for money
Services
Boiler Servicing
Regular boiler servicing ensures safety and efficiency while extending equipment lifespan. Our engineers perform comprehensive checks on gas pressure, combustion, and component functionality. We provide reminders and documentation to maintain compliance and prevent unexpected breakdowns.
Plumbing Repairs
We address urgent plumbing issues like leaks, burst pipes, and drainage problems with rapid response times. Our engineers carry common replacement parts to resolve issues during first visits. All repairs meet current building regulations and safety standards.
Landlord Certificates
Our Gas Safe registered engineers conduct CP12 safety inspections for rental properties. This includes appliance testing, documentation, and digital record-keeping. We coordinate directly with tenants to minimize landlord administrative burdens.
Heating Installations
We install energy-efficient boilers, radiators, and underfloor heating systems. Our engineers provide tailored recommendations based on property requirements. All installations include manufacturer warranties and follow-up commissioning checks.
Emergency Call-Outs
We prioritise urgent heating and plumbing failures during business hours. Our team provides real-time updates on engineer arrival times and offers temporary solutions where permanent repairs cannot be completed immediately.
Questions
What areas do you cover?
We serve Norwich and surrounding areas of Norfolk for both domestic and commercial plumbing and heating needs.
Are you Gas Safe registered?
Yes, we are fully Gas Safe registered and OFTEC certified for boiler and gas appliance installations.
Do you offer emergency services?
We provide emergency plumbing and heating call-outs during normal working hours but don't operate 24/7.
What boiler brands do you work with?
We service and install Baxi, Worcester Bosch, Vaillant, Ideal, and Honeywell boilers as accredited installers.
Can you help landlords with gas safety certificates?
Yes, we provide CP12 gas safety certificates and maintenance services for landlords across Norfolk.
Reviews (1)
Sue Graham
Dec 01, 2021
Report
Rob and his colleagues at HGS have been fantastic! The engineers gave comprehensive and balanced advise when dealing with our broken boiler. Based on this we decided on a boiler replacement. The installation team were friendly, professional and even put up with our bouncy puppy (thank you). The communication from Rob and his team is exceptional and really does focus on the customer! In todays society we dont always see such a personal approach from companies, which is what has made it even more remarkable! I will be recommending HGS to all friend and family and will be using the company for ongoing annual services and any other work that needs doing! Thank you HGS
