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14 Years
experience
Emergency
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Expert Plumbing & Heating Services in Norwich
Ace Gas Services has been delivering expert plumbing and heating solutions across Norfolk since 2012. As Gas Safe and OFTEC registered engineers, we specialise in boiler installations, central heating systems, bathroom renovations, and emergency repairs. Our team of accredited professionals brings over 13 years of local experience, combining technical expertise with a commitment to customer satisfaction. We work with leading manufacturers like Worcester Bosch and Viessmann to ensure reliable installations backed by comprehensive warranties.

Our family-run business prioritises transparency, punctuality, and meticulous workmanship, serving homeowners, landlords, and businesses in Norwich and surrounding areas. With a focus on energy efficiency and long-term client relationships, we aim to be the trusted choice for all heating and plumbing needs in Norfolk.
Services
Boiler Installation Central Heating Systems Bathroom Renovations Landlord Certificates Emergency Repairs Water Softeners Wet Room Installations Leak Detection Drainage Solutions
Details
  • Year established: 2012
Highlights and features
  • Boiler Installation
  • Boiler Service
  • Boiler Breakdowns
  • Central Heating System
  • General Plumbing
  • Water Softener Installation
  • Central Heating System Power Flush
  • Bathroom Installation
  • Power Flushing
Associations and certifications
  • Viessmann Accredited Installer
  • Ideal Accredited Installer
  • Worcester Bosch Accredited Installer
  • Gas Safe Registered-939759
What people say
Polite and professional service High standard of workmanship Completed job on time Excellent communication Thorough safety checks
Services
Boiler Installation
Professional boiler installations from Gas Safe engineers using premium brands like Worcester Bosch and Viessmann. We offer combi, system, and conventional boilers with warranties up to 12 years. Our installations include system design, pipework modifications, and final commissioning. Energy-efficient models reduce gas bills by up to 30% while maintaining reliability. All work complies with Building Regulations and manufacturer standards.
Central Heating Systems
Complete central heating installations and upgrades with energy-efficient boilers and smart controls. Services include underfloor heating, radiator replacements, and system optimisation. We assess property requirements to recommend optimal configurations. All installations feature manufacturer-backed warranties and energy-saving benefits. Our engineers handle complete system overhauls with minimal disruption to homeowners.
Bathroom Installation
Full bathroom design and installation services with premium sanitaryware and tiling. We handle plumbing, electrical work, and waterproofing for traditional or contemporary designs. Projects include wet rooms, en-suites, and cloakrooms with energy-efficient fixtures. Our team ensures compliance with all safety regulations while maximising space efficiency and aesthetic appeal for improved property value.
Landlord Certificates
CP12 gas safety certificates for rental properties conducted by Gas Safe registered engineers. Comprehensive inspections cover all gas appliances, flues, and pipework. We provide digital documentation with immediate email delivery and annual reminder services. Our inspections ensure legal compliance while maintaining tenant safety and preventing potential fines for non-compliance.
Emergency Repairs
Fast 1-hour response for urgent heating failures with transparent pricing. Our Gas Safe engineers diagnose and repair all boiler types and brands. Services include component replacements, pressure adjustments, and carbon monoxide testing. We prioritise minimal disruption while restoring heating functionality. Emergency service available Monday-Saturday 17:00-20:00 with no hidden charges.
People
Tim
Lead Engineer
Tim has over 13 years' experience in Norfolk's heating sector. He specialises in boiler installations and emergency repairs, known for his professionalism and technical expertise. Tim ensures every job meets Gas Safe standards while maintaining clear communication with clients throughout projects.
Questions
How long does a boiler installation take?
Most standard replacements complete in one day, with full system installations taking 2-3 days depending on complexity.
Which boiler brands do you recommend?
We recommend Worcester Bosch, Viessmann, Ideal, and Baxi boilers based on property type and budget requirements.
How often should I service my boiler?
Annual servicing maintains efficiency, safety, and warranty validity, especially important for landlord properties.
What areas do you cover?
We serve Norwich, Wymondham, Attleborough, Great Yarmouth, Beccles, Lowestoft, and surrounding Norfolk areas.
Do you offer emergency repairs?
Yes, we provide 1-hour response emergency repairs Monday-Saturday 17:00-20:00 for urgent heating failures.
Can I get financing for new installations?
Yes, we offer flexible finance options to spread the cost of new boiler and heating system installations.
Reviews (4)
Niall Mulcahy
Sep 29, 2024 Report
Tim was fantastic, arrived within an hour and sorted my heating issue in no time at all. Should I have any issues in the future he will be my first call. Highly recommend!
Mark Seymour
Jun 18, 2024 Report
Install new central heating gas combi boiler & all new radiators. Refit a complete new bathroom suite. Tim & Richard All work completed as quoted & to a very high standard. Both were polite with a very professional approach to all work completed. They offered clear advice to all of my questions & requests during the initial visit. Ace Gas Services did a fantastic job for a very reasonable price. I would highly recommend to anyone.
Sarah Clarke
Jul 19, 2023 Report
Ace Gas Services carried out a boiler service at our property. We found Tim to be polite, professional and knowledgeable. Highly recommended.
Tapas Paul
Feb 05, 2023 Report
Very good service. Staff behavior is very good. Reasonable service charge. The work of the company people there is very good quality. Friendly and reliable plumbers.