Business Details
Emergency
services
Your Trusted NHS GP Practice in Norwich
Lakenham Surgery has been serving the Norwich community as a trusted NHS GP practice, providing comprehensive primary healthcare services to patients of all ages. Our experienced team of general practitioners, nurses, and healthcare professionals is dedicated to delivering patient-centred care through routine consultations, urgent appointments, and chronic disease management. We prioritise accessibility with wheelchair-friendly facilities, dedicated disabled parking, and interpreter services for patients with communication needs.Our practice offers extended hours on selected Saturdays to accommodate working individuals and maintains rigorous standards through regular inspections by the Care Quality Commission. We actively participate in medical research and have achieved Veteran Friendly Practice status to better serve former military personnel. Patients can access digital services via the NHS App for appointment booking, prescription requests, and health record management, ensuring convenient healthcare delivery in line with modern expectations.
Services
Appointments
Prescriptions
Vaccinations
Test Results
Sick Notes
Home Visits
Medical Records
Health Advice
Referrals
Wellbeing Support
Highlights and features
- We offer extended Saturday appointments for working patients
- Our practice has full wheelchair accessibility and dedicated disabled facilities
- We provide digital healthcare access through the NHS App and online systems
- Our team includes experienced GPs and healthcare professionals with specialised training
- We maintain Veteran Friendly Practice status with tailored support services
Associations and certifications
- Care Quality Commission
What people say
Excellent accessibility
Convenient online services
Knowledgeable staff
Veteran support
Saturday appointments
Services
Medical Appointments
We offer face-to-face, telephone and digital consultations with GPs and healthcare professionals. Patients can book routine appointments in advance or request urgent slots during opening hours. Saturday morning appointments are available for those unable to attend during weekdays.
Prescription Management
Our repeat prescription service allows patients to order regular medications through the NHS App, online systems or pharmacy partners. We provide clear guidance on collection times and medication reviews to ensure safe, effective treatment.
Vaccination Programmes
We administer routine vaccinations and seasonal flu jabs to eligible patients. Our practice follows NHS guidelines for vaccine storage, administration and patient education to maintain high immunisation standards.
Home Visits
For housebound patients requiring medical attention, we arrange home visits prioritised by clinical urgency. Requests must be made before 10am for efficient scheduling of visiting doctors.
Digital Health Services
Patients can manage healthcare through the NHS App and SystmOnline, including appointment booking, prescription requests and health record access. Our digital systems enhance convenience while maintaining data security standards.
Questions
How do I book a GP appointment?
Book through the NHS App, SystmOnline, or by calling 01603 765550 during opening hours. Urgent appointments available daily.
Can I order repeat prescriptions online?
Yes, use your NHS account or SystmOnline to request repeat prescriptions. Allow two working days for processing.
What if I need medical help outside opening hours?
Call NHS 111 for urgent care advice. For life-threatening emergencies, dial 999 immediately.
Are there accessibility features at the surgery?
Yes, we have wheelchair access, automatic doors, dedicated disabled parking and hearing assistance services available.
How do I get my test results?
Results are available through the NHS App or by contacting the surgery. Our staff will explain next steps if further action is needed.
Do you offer Saturday appointments?
Yes, pre-bookable Saturday morning appointments are available on alternate weeks for patients with weekday attendance difficulties.
