Business Details
37 Years
experience
Your Trusted IT Partner in Norwich
Onyx Integrated IT Solutions has been delivering innovative IT solutions since 1989, establishing itself as a trusted partner for businesses across the East of England. Our expertise spans cloud computing, cybersecurity, and infrastructure management, with a focus on aligning technology with business objectives. With over 30 years of experience, we combine proactive support with strategic planning to ensure minimal downtime and maximum efficiency. Our team of certified professionals provides tailored solutions, from GDPR compliance to hosted telephony, empowering businesses to scale securely.Recognised for our customer-centric approach, we prioritise transparency and long-term partnerships. Our commitment to excellence is demonstrated through industry accreditations like Cyber Essentials. We serve diverse sectors, offering both outsourced IT support and dedicated account management. Client testimonials highlight our ability to transform IT from a cost centre into a growth driver. Our three-decade track record reflects a deep understanding of evolving technological challenges and business needs.
Services
IT Support
Cloud Computing
Cyber Security
Infrastructure Upgrades
GDPR Compliance
Hosted Telephony
Document Management
vCIO Services
WiFi Systems
Hardware Procurement
Details
- Year established: 1989
Highlights and features
- 30+ years of proven expertise in business IT solutions
- Proactive monitoring prevents 85% of potential IT issues
- Cybersecurity specialists with industry-recognised accreditations
- Dedicated account managers for personalised service
- Strategic technology planning aligned with business objectives
Associations and certifications
- Cyber Essentials
What people say
Superb service
Proactive support
Technical expertise
Strategic planning
Long-term partnership
Services
IT Support
Our comprehensive IT support services ensure businesses maintain optimal technology performance. We provide proactive monitoring, rapid incident response, and strategic maintenance to minimise downtime. With 24/7 availability and remote support capabilities, our certified engineers deliver tailored solutions that align with specific business requirements, from network management to software updates.
Cyber Security
Our cybersecurity solutions protect businesses from evolving digital threats through multi-layered defence strategies. We implement advanced threat detection systems, conduct regular vulnerability assessments, and provide staff training programs. Our services include firewall management, encryption protocols, and compliance frameworks to safeguard sensitive business data against unauthorised access and cyber attacks.
Cloud Computing
We deliver scalable cloud computing solutions that enhance business flexibility and operational efficiency. Our services include cloud migration, infrastructure management, and hybrid cloud implementations. By optimising cloud resources and ensuring robust security measures, we help organisations reduce IT costs while maintaining high performance and data accessibility across distributed teams.
Infrastructure Upgrades
Our infrastructure upgrade services future-proof business technology systems through strategic hardware and software modernisation. We assess existing IT environments to identify upgrade opportunities that improve performance, security, and scalability. From network enhancements to server replacements, our solutions ensure technology infrastructure aligns with evolving business needs and industry standards.
vCIO Services
Our virtual Chief Information Officer (vCIO) services provide strategic technology leadership for businesses without in-house executive IT resources. We develop long-term IT roadmaps aligned with business objectives, manage technology investments, and implement governance frameworks. This service ensures organisations maintain competitive advantage through informed technology decision-making and innovation planning.
People
John
Director
With decades of experience in defense and security, John leads Onyx Integrated IT Solutions's strategic direction. He brings extensive industry knowledge from working with both large corporations and startups, combining technical expertise with business leadership to drive company growth.
Mike
IT Support Specialist
Mike provides expert technical support with over 20 years of experience in IT solutions. Known for clear communication and patient problem-solving, he ensures clients receive accessible technical assistance while maintaining a positive service experience.
Clare
Finance and HR Manager
Clare oversees financial operations and human resources with 20+ years of business administration experience. Her expertise ensures organisational efficiency and compliance, supporting Onyx Integrated IT Solutions's operational excellence through effective resource management and strategic planning.
Will
Cybersecurity Specialist
Will focuses on cybersecurity solutions with a background in network security and threat analysis. His expertise in implementing robust protection systems helps businesses safeguard digital assets while maintaining operational continuity through proactive security measures.
Paul
Account Manager
Paul serves as a strategic technology advisor with expertise in IT governance and business alignment. He specialises in transforming technical capabilities into business advantages, helping clients maximise ROI through optimised technology implementations and service management.
Questions
What IT support services does Onyx Integrated IT Solutions IT offer?
We provide comprehensive IT support including cloud computing, cybersecurity, infrastructure management, and remote assistance to ensure business continuity.
Can Onyx Integrated IT Solutions IT help businesses without internal IT resources?
Yes, we offer outsourced IT support with flexible service options tailored to businesses of all sizes and technical capabilities.
What distinguishes Onyx Integrated IT Solutions IT's approach to IT support?
Our customer-first approach combines strategic planning with proactive monitoring and dedicated account management for tailored technology solutions.
How does proactive monitoring benefit businesses?
Proactive monitoring identifies and resolves potential issues before they impact operations, reducing downtime and improving system efficiency.
How does Onyx Integrated IT Solutions IT align IT with business objectives?
We develop strategic technology roadmaps that align IT investments with business goals, ensuring technology drives organisational growth and efficiency.
What cybersecurity accreditations does Onyx Integrated IT Solutions IT hold?
We are Cyber Essentials accredited, demonstrating our commitment to maintaining robust cybersecurity standards and protection measures.
