Business Details
22 Years
experience
Emergency
services
Professional Repossession & Debt Recovery Services UK
Established in 2004, Ceatta Ltd has built a reputation as a trusted provider of repossession and debt recovery services across the UK. Our team combines over 48 years of industry expertise with a commitment to compliance and fairness, serving finance companies, banks, and credit lenders. We specialise in asset recovery, arrears collection, and business-to-business debt solutions, utilising a custom-designed interactive portal to enhance client engagement. Regulated by the Financial Conduct Authority, we maintain rigorous standards in transparency and customer service, ensuring all operations align with legal and ethical guidelines.Our privately-owned structure allows tailored service delivery, supported by secure storage facilities and specialist recovery equipment. With a focus on resolving complex debt situations, we provide field calls, asset inspections, and process serving, delivering documented outcomes promptly. Our success is reflected in long-standing client relationships and a proven track record of efficient case resolution.
Services
Repossessions
Arrears Collection
Asset Inspections
Field Calls
Business Debt Recovery
Process Serving
Compound Collections
Details
- Year established: 2004
Highlights and features
- 48 years combined experience in repossession and debt recovery
- Regulated by the Financial Conduct Authority for compliance assurance
- Maintain 98% client retention through consistent service quality
- Custom-designed digital portal for real-time case tracking
- Operate UK-wide with rapid response capabilities for urgent cases
Associations and certifications
- Financial Conduct Authority
Services
Repossessions
Ceatta's repossession service specialises in recovering vehicles, plant machinery, and leased goods across the UK. Our trained agents complete vehicle condition reports with photographic evidence, ensuring proper documentation for clients. Assets are delivered directly to designated auction sites, maintaining a transparent chain of custody. The company operates its own secure storage compound and specialist recovery vehicles.
Arrears Collection
Our arrears collection service facilitates communication between creditors and debtors to resolve outstanding payments. We arrange appointments to discuss repayment options, document mitigating circumstances, and provide regular updates to clients. The process focuses on achieving mutually agreeable solutions while maintaining compliance with financial regulations and consumer protection standards.
Asset Inspections
Ceatta conducts detailed asset inspections to assess the current condition of vehicles or equipment. Our agents complete photographic documentation and appraisal reports at the asset's location. This service provides creditors with accurate condition records for risk assessment, insurance purposes, or pre-repossession evaluations while maintaining strict compliance with data protection regulations.
Field Calls
Our field call service provides on-site verification for asset locations, customer residency, or fact-finding missions. These visits help re-establish contact between creditors and debtors, confirm asset status, and gather essential information for debt resolution. The service offers cost-effective solutions for resolving ad-hoc cases or reconnecting with difficult-to-contact individuals.
Process Serving
Ceatta provides certified process serving for legal documents and public notices. We complete service within 24 hours of instruction, providing official documentation including Statements of Service or Affidavits. This service ensures proper legal notification while maintaining strict procedural compliance and evidential integrity for court proceedings.
Questions
What debt recovery services do you offer?
We provide business-to-business debt collection with custom recovery sequences and regular client updates.
Are you regulated by financial authorities?
Yes, we're authorised and regulated by the Financial Conduct Authority (FRN 650872).
How quickly do you handle repossession cases?
Instructions are typically allocated same day with assets delivered to clients within 48 hours.
Can I arrange voluntary asset surrender?
Yes, we coordinate convenient collection times for voluntary terminations or surrenders.
How do you verify agent identities?
All agents carry photo ID cards and can be verified via our head office contact number.
What if my financial circumstances change?
Contact us immediately to discuss revised repayment options based on your current situation.
