Business Details
37 Years
experience
Emergency
services
Your Trusted Letting Agent in Peterborough
Established in 1989, Brookdale Property Management has built a reputation as Peterborough's largest independent letting agent, managing nearly 1,150 properties. Our success stems from a unique tenant profiling strategy that extends beyond standard vetting, including home visits to assess applicant suitability. With over four decades of collective staff experience, we prioritise quality over quantity by not paying commission to staff, ensuring decisions align with landlords' best interests. Recognised as Best Lettings Branch in the UK (2023 and 2024) at the AllAgents Awards, we offer a Rental Guarantee scheme that ensures timely payments without insurance intermediaries.Our in-house services include video inventories, regular property inspections, and a dedicated marketing team that utilises Rightmove, Zoopla, and a proprietary database to maximise property visibility. We maintain transparency with no hidden fees, providing monthly statements and competitive pricing structures. Our commitment to excellence is reflected in our Propertymark Client Money Protection registration and a client-centric approach that has driven growth through referrals and positive reviews.
Services
Property Management
Tenant Selection
Rental Guarantee
Property Marketing
Maintenance Handling
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in residential property management
- Our unique tenant profiling strategy includes home visits for suitability assessment
- Awarded Best Lettings Branch in the UK in 2023 and 2024
- Staff are not paid commission to ensure impartial decision-making
- Our non-insurance based Rental Guarantee ensures timely payments
Associations and certifications
- Propertymark Client Money Protection Scheme
What people say
Excellent service
Reliable payments
Professional team
Thorough vetting
Responsive communication
Services
Property Management
We offer comprehensive property management services covering tenant selection, rent collection, maintenance coordination, and legal compliance. Our team handles all aspects of tenancy from marketing to end-of-tenancy inspections. With over 30 years' experience and 1,150 properties under management, we provide tailored solutions for landlords seeking reliable returns on their investments.
Tenant Selection
Our rigorous tenant selection process includes interviews, credit checks, bank statement analysis, and home visits. We assess applicants' financial stability and lifestyle habits to ensure quality tenancies. This approach has helped us maintain a strong track record of successful lettings and minimal void periods for property owners.
Rental Guarantee
Our unique non-insurance based rental guarantee ensures landlords receive timely payments regardless of tenant circumstances. We pay 100% of market rent during occupancy at a cost of just 2% + VAT monthly. This scheme provides financial security without claim forms or excess payments.
Property Marketing
We utilise Rightmove, Zoopla, and our proprietary database to maximise property visibility. Our dedicated marketing team ensures properties are presented professionally with high-quality photography and targeted advertising campaigns. Regular feedback helps landlords track viewing progress and adjust strategies as needed.
Maintenance Handling
We manage all maintenance issues promptly, coordinating with qualified contractors while keeping landlords informed. Our approach balances tenant needs with property preservation, ensuring timely resolution of problems while maintaining cost transparency for property owners.
Questions
What makes Brookdale different from other letting agents?
We focus exclusively on property management without sales incentives, use rigorous tenant vetting including home visits, and offer a non-insurance based rental guarantee scheme.
How does the rental guarantee scheme work?
We guarantee 100% of market rent payments during tenancy regardless of tenant payments, with no insurance claims or excess fees required.
What areas do you cover?
We specialise in Peterborough and surrounding areas to maintain local market expertise and service quality.
How are maintenance issues handled?
We coordinate repairs with qualified contractors, notify landlords of costs, and ensure timely resolution while maintaining transparency.
What tenant selection criteria do you use?
We conduct interviews, credit checks, bank statement analysis, and home visits to assess financial stability and lifestyle suitability.
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