Business Details
22 Years
experience
Your Trusted Partner for Personalised Care & Support in Exeter
Passmore Care Services was founded in 2004 by Neil and Janice Passmore, driven by a shared vision to provide compassionate, high-quality care and support for vulnerable adults in Exeter and surrounding areas. Our approach combines Neils financial expertise and Janices extensive care sector experience to deliver personalised services tailored to individual needs. We specialise in supporting adults with complex requirements, including learning disabilities, mental health conditions, and trauma, while prioritising dignity, independence, and community integration. Our team of dedicated professionals fosters strong relationships with clients and families, ensuring tailored care plans that adapt to evolving needs.We also provide secure, affordable accommodation, recognising its role in enhancing quality of life. With over two decades of service, we remain committed to innovation, staff development, and collaboration with healthcare professionals to maintain our reputation as a trusted care provider. Our values of compassion, professionalism, and empowerment guide every decision, ensuring clients achieve fulfilling, independent lives.
Services
Personalised Care
Accommodation Support
Mental Health Support
Learning Disabilities Care
Trauma Recovery Services
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of experience in tailored adult care services.
- Our team includes qualified professionals with Level 5 Diplomas in Health & Social Care.
- We provide secure, no-deposit accommodation options for vulnerable adults.
- Our collaborative approach involves families and healthcare professionals in care planning.
- We invest in staff development through training, apprenticeships, and career progression.
What people say
Compassionate care
Dedicated staff
Tailored support plans
Secure accommodation
Professional approach
Services
Personalised Care
Our personalised care services address individual needs, including learning disabilities, mental health conditions, and trauma. We develop custom care plans in collaboration with clients, families, and healthcare professionals. Our approach empowers clients to maintain independence while receiving targeted support for daily living and long-term well-being.
Accommodation Support
We provide safe, affordable accommodation options with secure tenancies and no-deposit requirements. Our housing solutions prioritise stability, offering support with benefits claims and household management to ensure clients maintain independent living in a comfortable environment.
Mental Health Support
Specialised support for complex mental health needs, including PTSD, personality disorders, and addiction recovery. Our team employs trauma-informed practices and collaborates with therapists to deliver holistic care that promotes emotional resilience and community integration through structured, compassionate interventions.
Learning Disabilities Care
Tailored assistance for individuals with learning disabilities, focusing on skill development and independence. We create person-centred plans that address communication, daily living, and social integration, supported by trained staff who advocate for clients' rights and dignity in all aspects of care.
Trauma Recovery Services
Our trauma recovery services combine empathetic care with evidence-based strategies to help clients rebuild their lives. We address domestic abuse aftermath and complex trauma through safe environments, therapeutic partnerships, and gradual empowerment techniques that prioritise emotional safety and self-determination.
People
Neil Passmore
Co-Founder
With a financial background and Level 5 Diploma in Leadership for Health & Social Care, Neil co-founded Passmore Care Services in 2004. His vision combines fiscal expertise with compassionate care, driving the organisation's growth into a reputable provider of adult support services in Exeter.
Janice Passmore
Co-Founder
A care sector professional with 40 years' experience, Janice co-founded Passmore Care Services in 2004. Holding a Level 5 Diploma in Health & Social Care, she specialises in supporting individuals with complex mental health needs and learning disabilities, ensuring high standards of person-centred care.
Leah Pethick
Senior Support Manager
Leah has led support teams at Passmore Care since 2006, holding a Level 5 Diploma in Leadership for Health & Social Care. She specialises in complex mental health conditions and trauma recovery, maintaining strong relationships with commissioners and delivering outcomes-focused care for service users.
Rachel Maynard
Operations Manager
Rachel oversees administrative operations at Passmore Care, leveraging expertise in employment law and health & safety regulations. With years of experience in care sector compliance, she ensures smooth organisational functioning while supporting staff development and maintaining high operational standards.
Questions
What areas do you serve?
We provide care and accommodation services across Exeter and surrounding areas in Devon.
What types of support do you offer?
We specialise in personalised care for learning disabilities, mental health conditions, trauma recovery, and independent living support.
Do you provide accommodation?
Yes, we offer secure, affordable housing with no-deposit options and support for managing tenancies.
How do you involve families?
We collaborate closely with families to create tailored care plans and maintain regular communication about client progress.
What qualifications do your staff hold?
Our team includes professionals with Level 5 Diplomas in Health & Social Care and specialist training in complex needs support.
