Onyx Integrated IT Solutions

read moreOnyx IT is an experienced & professional provider of IT support, services and equipment to businesses throughout Norwich and East Anglia for three decades. We supply and install IT infrastructure and services to allow you to be more efficient and collaborate, backed up with rapid and reliable IT support. At Onyx we believe in long-term customer relationships built on trust, understanding and great customer service. As a business you are aiming to grow in a steady, sustainable way. There are many things that can hold you back but with our help your IT infrastructure needn't be one of them.

read moreWe would like to send a big thank you to all at Onyx for such a smooth and professional operation. We did not incur any major problems and everyone is very pleased with the outcome. The new server is excellent and the sorting of email has been brilliant. Any problems we have had Onyx have been available on the telephone and queries have been answered immediately. The upgrade has made a difference to our everyday workload. We have used Onyx for all our IT service needs for the past 10 years now.

read moreOnyx have been our IT providers for the last 20 years and the service they provide to us is outstanding. They consistently work with us to improve our systems to ensure the IT technology we work with meets the needs of the business and our staff. Working with Onyx is a true partnership and not a typical supplier/customer relationship. We have had the pleasure of working with Onyx IT for several years. Their level of support, advice and response is always exceptional. Their knowledge spans everything we need within our business on a day to day basis, from networking and infrastructure, desktop and laptop supply, repair, software installations and even sometimes just advice on the most effective or cost effective route to get the job done.

read moreMany businesses have previously opted for ISDN Telephone System. ISDN is a system that has been in place for the last three decades and whilst it may be viewed as reliable, it is now legacy technology. When reviewed against newer developments in VoIP, ISDN is now expensive, very inflexible and contains outdated features. Therefore, many businesses are now adopting Hosted VoIP due to the setup and management being simple, easy to scale and very cost effective. All you need is a phone connected to the internet and a seat within the hosted voice platform, which after the initial setup can be achieved very quickly.

read moreTechnology never stands still, and neither does business. As your company grows and develops over time, you need to upgrade your IT infrastructure to take every opportunity to work faster or smarter. Resources are always limited and that's why it's crucial to get expert advice on about when, where and how to upgrade. By working with us, you can tap into a wealth of experience and knowledge gained from decades of working with growing businesses like yours. Onyx have been our IT providers for the last 20 years and the service they provide to us is outstanding.

read moreMassive thanks to the Onyx team for your ongoing superb service and everything we have achieved together in 2018. Not just from a technical standpoint but the task management, personal attitudes and communication of everyone makes for Onyx being a pleasure to deal with. Over and above the requirements of the day to day support we have managed to make huge advancements in the improving, organising & simplifying of hardware, software and strategy. The partnership of BCC and Onyx is a real success story - long may it continue!

read moreGeneral Data Protection Regulations are a replacement for the UK Data Protection Act that came into effect on the 25th of May 2018. GDPR will provide consistent data protection laws for all EU citizens. As already outlined the GDPR will be incorporated into UK law after Brexit in March 2019. Does GDPR apply to my organisation? GDPR will apply to all businesses, charities and organisations that process personal data whether employee or client data. What makes GDPR different from current data protection laws?

read moreIT security is the protection of computer systems from theft or damage to their hardware, software or electronic data, as well as from disruption or misdirection of the services they provide. As you are no doubt aware the need to have tight security these days is paramount as cyber threats are constantly evolving. To counter these threats there are many layers to put in place as there is not one device or program that will stop all attacks. At Onyx we constantly evaluate our security products and keep abreast of new technologies.