Debt Collection Services UK

read moreRecover our Overdue Accounts fast and efficiently with our professional service. We are specialists in debt recovery for the Veterinary Industry assisting hundreds of veterinary practices across the country. We also work for many accountants Nationwide assisting both them and their clients in the recovery of outstanding accounts.

read moreDebt Collections Services UK Ltd (DCS) works with vets across the country to retrieve money owed to Veterinary Practices. Our genuine "no win - no fee" promise tells you that we're specialists, confident of our success. We provide a personal, professional and cost-effective route to give you a healthier cashflow. You can instruct us for one invoice or a portfolio of historic debt, we can assist you to get your ledgers up to date. In most cases we do this without costly court proceedings. We set up and manage instalment plans to assist your customers who are having financial difficulties.

read moreWe have used DCS for our debt recovery for many years now, and always found them very professional and efficient, with a good success rate. I would thoroughly recommend their services. We have been using Debt Collection Services for a number of years now and are very pleased with positive results achieved. Day to day management of realistic payment plans has seen excellent returns, in addition to successfully overseeing more complex cases requiring tougher recovery action. They have a real understanding of the sensitivity required when dealing with school fee debts and maintain a highly professional approach.

read morePlease ensure that you are paying the correct company. You must quote your reference number, or we may not have sufficient information to update our records to show that you have made a payment. All unattributed payments are held in suspense for up to 180 days, after that time, we may keep this money. If a customer shows us proof that they made an unattributed payment within the 180 days, then we will apply it correctly or refund the customer. If legal proceedings have been issued against you then additional costs may have been incurred for which you will need to contact the office in order to obtain the updated balance figure.

read moreIf the sum is in dispute then our client may be willing to consider a form of alternative dispute resolution by way of mediation arranged with an independent mediator being appointed by a mediation centre. Alternatively you may wish to make an offer in full and final settlement for consideration by our client. If you have any documents to support any dispute then you must supply these to our offices as soon as possible with full details of the dispute to stop any further action. This can be sent by email (mail@dcscollect.co.uk) or post.

read moreWhile other firms head rapidly towards the courts, DCS experts take a careful, measured approach that gets results more swiftly and far more cost-effectively. Our skilled mediation and absolute professionalism not only recover your debts but safeguard valuable relationships and protect future business opportunities. We initially write to the debtor by First Class recorded delivery post giving 7 days to pay or respond. If we receive no response then we try and make contact by phone to secure payment or to access the situation.

read moreDCS UK Ltd are committed to treating customers fairly and we hope that you do not have a need to complain but should you have a need to do so then please follow the procedure below. Our complaints procedure is designed to ensure that any complaint is dealt with fairly and promptly. If you require a copy of our complaints policy you can request this by phone, email or Letter. Should we ever fail to meet your expectations or should you feel dissatisfied with our conduct in any way we welcome your comments.