Words Worth

read moreSteatite is a designer and manufacturer of industrial embedded computers, specialising in rack-mount systems, fanless PCs, and touchscreen panel PCs. Designed and built to provide reliable operation in demanding environments, our systems can withstand shock, vibration, dust, moisture and extremes of temperature which would normally cause the rapid failure of conventional computer technology. Used in a range of sectors including defence, surveillance, industrial and broadcast, our products support critical applications with the processing power and reliability demanded of them.

read moreThe majority of our systems and chassis can be modified to suit your specific requirements, whether you need additional I/O ports, an LCD display, removable drive bays or something else entirely, our engineering team will be happy to help. Creating the right first impression and standing out from the crowd can be the difference between winning or losing an order. We understand that OEMs want systems finished in their company colours and branded with their logo, creating a product that is uniquely your own.

read moreEvery industrial PC built at Steatite goes through a thorough stress testing process to ensure any faulty components are identified during build and can be replaced and retested before delivery to you or your customer. Test records are kept for every system we build. In addition to stress testing, we perform a number of end-of-line checks, including I/O port functionality, wireless connectivity (when present), software and BIOS configuration check, and a physical quality check. A test sheet is completed for each system and is signed off by both the person who built the system and the team leader, ensuring full accountability and traceability.

read moreAll of our systems can be configured to meet your exact requirements, meaning you only pay for the features that you need and don't have to settle for whatever configuration happens to be available. With the option to specify memory, CPU, storage, I/O, expansion, operating system, and more, we can build you the most suitable system for your application. Having a BIOS customised with your specific settings 'hard coded' helps to maximise the reliability of your system - no more support calls from customers who have a non-working system because they have taken it upon themselves to 'reset BIOS defaults'.

read moreAll of our embedded PCs are designed to meet CE EMC requirements, with a declaration of conformity available on request. We can also offer both pre-compliance and certified testing to military, marine, rail and medical EMC standards. All of the power supplies used in our systems are fully certified, allowing us to self-certify our systems to CE. For official product safety certification, such as UL or TUV, in-house checks will be performed to maximise the chance of passing first time. We can test our industrial PCs in-house to make sure they will survive the levels of shock and vibration that they are likely to be subjected to.

read moreTo simplify O/S installation and deployment, and to ensure that every system built is identical, we can capture a Windows image from a fully configured system and prepare it for deployment on to future system builds. This can include your software, user accounts and all Windows settings. Once an image has been captured, ensuring that it is properly maintained and updated is vital. We can either automatically apply all available Windows updates during system build, or can inform you periodically of which updates are available so that you can test and approve them before having them added to your image.

read moreOur engineering and production processes are designed to maximise the reliability of our systems, but in the unlikely event that one of our systems develops a fault, we understand that getting it back up and running with the minimum of fuss is vital, which is why we have invested in our UK support team to take the pain away from you. Our experienced technical support team are here to help with any issues that you may have, whether related to hardware, software, O/S or BIOS, we'll be happy to help.

read moreIf you need help getting your industrial computer to work as required, whether you just need pin-out specs, or something more challenging, our knowledgeable technical support and engineering teams will be happy to help. Our Windows development team can help with Windows configuration, update management and O/S customisation, while also being able to capture an image for deployment or creation of customer-ready recovery media.