
As part of the recent stock transfer from Ribble Valley Borough Council to Ribble Valley Homes, we provided Orchard arcHouse training for all team. The purpose-built courses covered repairs, voids and allocations, planned maintenance, arrears pursuance and reporting. Christine Grimshaw, Managing Director at RVH said, We had a colossal advantage as the trainer understood the process from both sides. Sometimes people with detailed technical knowledge find it difficult to appreciate things from a user perspective.