JPS Technical Services

read moreWhen you have an issue you want to receive knowledgable and straight talking assistance - fast. We work on your terms, you can submit a ticket online 24/7, using your support portal tray icon or call us on a number answered by a skilled technician, without the complicated menu systems. Our one call promise ensures your enquiry or issue is dealt with swiftly and efficiently. We don't believe in complicated menu systems or passing people from department to department. Your technician will manage all aspects of the ticket until completion.

read moreOur head office is ideally located in Cardiff, one of the Europe's fastest growing cities. We also have remote engineers servicing the rest of the UK. We service companies from Swansea to San Diego, but as long as you have more than 3 users and less than 1000 we'd love you to join us. We're constantly monitoring to ensure we are meeting and beating our SLA, we even benchmark ourselves against the competition and other service businesses to ensure we're offering the pinnacle of support. Our mission was to be different from the usual technology support company and offer industry leading customer service.

read moreFor most people it takes too much time to maintain an efficient, safe, and secure IT system. That's why we have offerings that meet all of your support needs. Whether it's self-healing systems which automatically troubleshoot for you, or antivirus monitoring and operating software updates; we take care of it all. Our powerful software can remotely monitor, report and connect on all platforms your business chooses to run - from Windows 10 to CentOS, even Android of iOS. Our engineers are trained to be platform neutral, enabling the best fit for your business.